Telehealth Consultant - Sales (REMOTE SOUTH AFRICA) - 34024484790

Job Title: Telehealth Consultant (Sales)
Location: Remote, accepting applicants from South Africa
Job Type: Full-time, remote, off shore.

• Lead Management:
  • Manage and nurture leads within our CRM system.
  • Reach out to prospects, understand their needs, and schedule appointments for exams and treatments.
  • Advise prospective patients on the right treatment options based on their inquiries and concerns.
• Consultative Sales:
  • Engage with potential patients to understand the reason for their call and the impact these issues may have on their lives.
  • Ask insightful questions to determine the best possible treatment solutions, providing valuable advice and guiding patients towards the appropriate dental treatments.
• Call Handling & Scheduling:
  • Handle both incoming calls and outgoing calls to patients and leads.
  • Schedule and coordinate appointments for exams, treatments, and follow-up consultations.
  • Manage day-to-day scheduling of calls, ensuring efficient use of time and resources.
• Payment Processing & Follow-ups:
  • Take payments for services as needed and ensure smooth transaction processes.
  • Conduct follow-up calls to check on the status of proposed treatments and patient satisfaction.
  • Ensure that all follow-ups are tracked and documented appropriately.
• Team Collaboration:
  • Work closely with the virtual call agent team and other departments to provide seamless patient experiences.
  • Report daily/weekly progress and updates to the management team.

• Experience:
  • Previous telesales experience in the medical or dental field (preferred).
  • Strong background in sales, preferably in a consultative or medical sales environment.
  • Experience with CRM software and managing leads is highly desirable.
• Skills:
  • Excellent communication skills with minimal accent and strong command of English.
  • Ability to ask the right questions to identify patient needs and provide tailored solutions.
  • Strong organizational and time management skills for scheduling and follow-ups.
  • Confidence in handling calls and managing patient expectations.
• Other Requirements:
  • Availability to work 4 weekdays and 1 rotating weekend day.
  • Comfortable working in a fast-paced virtual environment.
  • Must be comfortable handling sensitive patient information and payment details.

• Compensation: Flat base salary.
• Working Environment: Work from home with a collaborative virtual team.
• Schedule: 4 week days (either 10am-6pm UK or 12pm - 8pm UK, your choice!) and one Saturday or Sunday per week (10am-6pm UK). 5 days totaling 40 hours per week.
• Growth Opportunities: A chance to grow within a fast-paced and dynamic company.

To Apply: If you're a driven, empathetic, and experienced sales professional with a passion for healthcare and customer service, we’d love to hear from you. Apply now and join our team in making a difference in the lives of our patients!

o hear from you!