SSC Process Improvement & Operation Excellence Manager

Company background

Our client is a global end-to-end logistic and supply chain solutions provider. This is an excellent opportunity in a professional and growth-oriented environment.

Job Description:

Job responsibilities:

• Develop and executes new work practices and protocols, in order to increase effectiveness.
• Sets standards for quality and ensures that operational activities are implemented in accordance with recognized procedures and guidelines and meet the established standards.
• Coordination of business operations to achieve business objective.
• Oversees daily operations and service delivery, making sure that all standards and protocols are adhered to.
• Overseeing manpower planning and any other administrative function.
• Leads the team in defining requirements for operational reports, service level agreements, and key performance indicators (KPIs) for processes.
• Nurtures strong working relationships with stakeholders from various divisions.

Job requirements:

• Degree in Business Administration or other related field
• Relevant experience in coordinating, leading and/or managing a shared service or outsourced operations and administrative activities
• Strategic Vision, Leading, Engaging, and Empowering

Qualified and interested candidates can apply by clicking the button below or sending your updated resume to janice@asiarecruit.com.my.

Consultant in charge of the role:

Janice Oh
Associate Director
WhatsApp no: +60 12-278 7809