Purpose:
The Social Work Supervisor oversees clinical service delivery across HBCI and CFTSS programs,
ensuring high-quality, trauma-informed care for children, youth, and families. HBCI delivers short-term,
intensive crisis intervention to prevent hospitalization, while CFTSS provides ongoing, community-based
supports to promote stability and functioning. The Supervisor is responsible for ensuring program quality,
staff performance, and the integration of services across settings.
Position Overview:
The Social Work Supervisor provides clinical, administrative, and programmatic leadership across both the HBCI and CFTSS service lines. This role ensures high-quality, trauma-informed, and evidence-based service delivery while supporting staff performance, documentation compliance, and community integration.
The Supervisor maintains a dual-role function that establishes distinct expectations across HBCI and CFTSS, ensuring accountability for Staten Island–based crisis program oversight (HBCI) and citywide service delivery, group implementation, and community partnerships (CFTSS).
The Supervisor may provide case coverage for short periods in both programs due to staffing needs such as Interventionist time off. LMHP’s are expected to be licensed by the New York State Education Department and operate within the practitioner’s scope of practice as defined in NYS law. These include, but are not limited to: Licensed Psychologists, Licensed Clinical/Masters Social Workers, Licensed Marriage and Family Therapists, Licensed Mental Health Counselors, or Licensed Creative Arts Therapist
KEY ESSENTIAL FUNCTIONS
A. Clinical Supervision & Staff Development
Provide regular individual and group supervision to clinical staff across HBCI and CFTSS
Offer clinical guidance on complex cases, crisis interventions, and family engagement strategies
Conduct case consultations and case conferences to ensure quality care
Evaluate staff performance and provide ongoing coaching and professional development
Support onboarding and training of new staff, including model fidelity and best practices
B. Documentation & Compliance
Review and approve clinical documentation to ensure accuracy, timeliness, and regulatory compliance
Ensure adherence to OMH, DOHMH, OCFS, and Medicaid (CFTSS) standards
Monitor documentation quality and implement corrective actions as needed
Utilize electronic health record systems (e.g., myAvatar) to maintain compliance
Complete all reporting documentation as required by DOHMH, OMH and JBFCS.
C. HBCI Program Oversight (Staten Island-Based)
Provide day-to-day supervision of HBCI staff and program operations
Ensure fidelity to the HBCI model and crisis stabilization framework
Lead team meetings and clinical case reviews
Provide coverage support when needed due to staff absence
Participate in after-hours on-call support for crisis response
D. CFTSS Service Delivery & Group Implementation (Citywide)
Develop and facilitate therapeutic and skills-based groups for youth and/or caregivers
Oversee group curriculum development and implementation pathways
Identify service gaps and build group-based programming aligned with community needs
Ensure staff are trained and supported in delivering CFTSS services (e.g., CPST, PSR, Family Peer Support)
E. Community Engagement & Provider Partnerships
Serve as a liaison to schools, providers, and community-based organizations
Build and maintain relationships with referral sources and service partners
Develop pathways for referrals and program collaboration, particularly for CFTSS group expansion
Represent the program in cross-system meetings and stakeholder forums
F. Quality Assurance & Program Development
Monitor service delivery outcomes and identify opportunities for program improvement
Support implementation of evidence-based and trauma-informed practices
Contribute to program expansion, innovation, and integration across service lines
Assist with audits, reporting, and continuous quality improvement initiatives
ADDITIONAL FUNCTIONS MAY INCLUDE (List additional functions needed to reach goals):
EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position):
Licensure (LMSW, LCSW, LMHC, LMFT, LCAT) in a Behavioral Health or related field
EXPERIENCE REQUIRED / LANGUAGE PREFERENCE (List what the desire to reach goals):
A minimum of three years of related experience.
Clinical knowledge of mental illness, serious emotional disturbance and substance use disorders.
VISUAL AND MANUAL DEXTERITY:
Must be able to read paper and electronic documents and perform significant data entry into various computer programs.
WORK ENVIRONMENT / PHYSICAL EFFORT
Infrequent travel throughout the assigned borough (Staten Island) and NYC.