Senior Vice President, Business Process Improvements/Best Practice Manager

Senior Vice President, Business Process Improvements/Best Practice Manager 

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Vice President, Business Process Improvements/Best Practice Manager to join our team. This role is located in Pittsburgh, PA.

In this role, you’ll make an impact in the following ways: 

• Leads and controls complex analyses and implementation of highly complex, full-scale projects or a portfolio of projects. 
• Designs full-scale improvement plans that often require collaboration with other functions.
• Follows all governance standards and provides clear direction and leadership to the Officer team. 
• May enlist the work of more junior managers on larger projects. Ensures teams use of business process improvement standards and explain nuances in methodology. 
• Applies exceptional analytical and communication skills, leads under pressure, innovatively solves problems, and can effectively attain buy-in from clients to drive implementation recommendations forward. 
• Approves team workload and resource proposals from more junior managers. 
• Manages large-scale implementation plans and resources across geographical areas. 
• Uses experience analyzing and working with large, highly complex data sets to guide the team’s generation of actionable recommendations based. 
• Approves implementation plans and resource allocation plans that cover broad geographical areas. 
• Serves as an escalation point and handles escalated issues from the team, other departments, and the clients. 
• Handles escalation of issues that will significantly impact business improvement implementation.
• Consistently delivers quality business solutions, anticipates, and manages difficult client expectations. 
• Can see ahead to future possibilities and translate these into actionable proposals/business plans. 
• Effectively builds relationships with internal teams and clients. 
• Are an effective leader and structures own projects and decisions to positively affect other parts of the business.
• Supports and encourages staff through development planning, performance planning, objective setting, and performance review. 
• Coaches and develops more junior managers. 
• Manage team’s successful implementation of large, complex business process improvements.

To be successful in this role, we’re seeking the following: 

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 7-10 years of total work experience preferred with at least 1-3 years in management preferred. 
• Experience in Operations, Business Analysis or Technology preferred.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.