Senior EMR Implementation Specialist

Overview

NexaPoint Health is seeking an experienced EMR Implementation Specialist who can serve as both a pre-sales consultant and post-sales implementor. You'll be the trusted technical and clinical expert for our healthcare clients, guiding them from first demo to successful adoption.

You'll collaborate closely with product, engineering, and sales leadership while traveling onsite to clinics, hospitals, and specialty practices across Oklahoma and nearby states

Responsibilities

Pre-Sales & Client Engagement

• Partner with clinical and administrative stakeholders to map workflows to EMR functionality
• Deliver tailored product demos and support proposal development
• Act as a trusted advisor in technical and clinical discussions

Implementation & Deployment

• Own end-to-end EMR rollouts: requirements gathering, configuration, data migration, testing, and training
• Ensure go-lives are on time, within scope, and meet quality benchmarks
• Lead hands-on training sessions to drive strong adoption

Post-Implementation Support & Optimization

• Provide onsite support during go-live and hypercare
• Conduct follow-up visits to optimize workflows and performance
• Capture client insights and translate them into actionable feedback

Collaboration & Feedback Loop

• Serve as the "voice of the customer" in product and engineering discussions
• Share field insights to shape product roadmap and improve client experience

Qualifications

Required Qualifications

• 5+ years of EMR/EHR implementation experience (8+ preferred) with a healthcare vendor or consultancy
• Hands-on expertise with at least one major EMR (Epic, Cerner, MEDITECH, Athenahealth, etc.)
• Strong background working with clinics and hospital systems across multiple specialties
• Excellent communication and training skills with both clinical users and executives
• Ability and willingness to travel regularly across Oklahoma and surrounding states
• Bachelor's degree in Health Informatics, Nursing, IT, or related field preferred

Preferred Attributes

• Certification in Epic, Cerner, or other EMR platforms
• Clinical background (RN, NP, or equivalent) strongly valued
• Familiarity with FHIR, HL7, HIPAA, and SOC2 standards
• Skilled in problem-solving, adaptability, and relationship building

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Location:

• Oklahoma City, OK 73102 (Required)

Worksite Type: On site, In person