RN Utilization Review

Founded in 1923, Dignity Health - St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, and orthopedics. Additionally, St. Mary Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and received a Healthgrades 5-Star Award for Heart Failure in 2026.

One Community. One Mission. One California 

Responsible for the review of medical records for appropriate admission status and continued hospitalization. Works in collaboration with the attending physician, consultants, second level physician reviewer and the Care Coordination staff utilizing evidence-based guidelines and critical thinking. Collaborates with the Concurrent Denial RNs to determine the root cause of denials and implement denial prevention strategies. Collaborates with Patient Access to establish and verify the correct payer source for patient stays and documents the interactions. Obtains inpatient authorization or provides clinical guidance to Payer Communications staff to support communication with the insurance providers to obtain admission and continued stay authorizations as required within the market.

• Minimum two (2) years of acute hospital clinical experience or a Masters degree in Case Management or Nursing field in lieu of 1 year experience.
• California RN license.
  
• AHA BLS 
• Ability to pass annual Inter-rater reliability test for Utilization Review product(s) used. 
• Proficient in application of clinical guidelines (MCG/InterQual) preferred 
• Knowledge of managed care and payer environment preferred. 
• Must have critical thinking and problem-solving skills. 
• Collaborate effectively with multiple stakeholders 
• Professional communication skills.
• Understand how utilization management and case management programs integrate. 
• Ability to work as a team player and assist other members of the team where needed. 
• Thrive in a fast paced, self-directed environment. 
• Knowledge of CMS standards and requirements. 
• Proficient in prioritizing work and delegating where indicated.
• Highly organized with excellent time management skills.
  

Preferred

• Graduate of an accredited school of nursing (Bachelor's Degree in Nursing (BSN)) or related healthcare field.
• At least five (5) years of nursing experience.
• Certified Case Manager (CCM), Accredited Case Manager (ACM-RN), or UM Certification