RN/Clinical Informatics Analyst, Non-Exempt / FT

Clark Regional Medical Center

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Clark Regional Medical Center is a 79 bed community hospital featuring updated technology including new and expanded services such as Diagnostic Services, larger capacity Emergency Services, home-like Labor and Delivery Suites, and a skilled nursing facility. The campus also includes a 45,000 square foot Medical Plaza housing the Clark Clinic, Diagnostic Center for Women, Center for Rehabilitation, Specialty Clinic and Anticoagulation Clinic.

Where We Are:

Winchester offers a truly original experience to all with so much to do and see. Just a short drive from Lexington, the “Horse Capital of the World,” and the Red River Gorge, you can experience all the beauty and excitement nature has to offer. 

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Membership discounts with local gyms and community businesses
• Free Parking
• And much more…

Primary Duties Coordinates with Clinical and IT Leadership to improve clinical outcomes through process improvement within the clinical systems. Provides on-going support including resolution of application system problems and development of enhancements to meet changing needs and priorities, post implementation; interfaces with clinical system vendors and serves as site liaison. Conducts and facilitates the clinical system user training during general orientation.

Help Desk and Customer Service Interviews clinical staff to determine nature and scope of the issue, and the appropriate response/action. Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary. Serves as on-call resource for clinical system issues/questions.

Job Summary The Clinical Informatics Analyst serves as a liaison between Information Systems (Medhost) and assigned departments by facilitating effective integration of applications across departments. Additionally, this position works with the leadership team, users, and system vendors to document and resolve issues, coordinate system changes and assist user departments in developing better procedures to complement the applications systems. 

Reports to: Director of Information Technology 

FLSA: Non-Exempt 

Job Requirements 

Minimum Education Associate's or Bachelor's degree in Nursing preferred. 

Required Licenses Other Current Registered Nurse or Licensed Practical Nurse preferred 

Required Skills Minimum of 2-3 years of clinical experience preferred. 

Medhost experience required. 

Three years of experience in applying analytical tools to improve processes and resolve problems. 

Experience with data analysis, data management associated with systems evaluation, clinical research, and analysis tools and methodologies. In depth knowledge of hospital information systems. Able to work on multiple complex tasks as simultaneously, develop/executive action plans to address specific issues. High degree of interpersonal skills. Essential Functions Serves as liaison between Information Systems and assigned departments. Facilitates effective integration of applications across departments. Provides EMR training to all employed and locum Providers. Works with management, users, and system vendors to document and resolve problems, coordinate system changes and assist user departments in developing better procedures to complement the applications systems. Interacts with all levels of the organization to help assure accurate and timely processing of application system functions. With vendor support and user department participation and develops appropriate training materials to assist user departments in maintaining effective operations. Develops skills in the use of report writer programs to develop reports which assist user departments in working with the application systems. Organizes multiple assigned projects concurrently through effective time and resource management. Researches and makes recommendations on appropriate projects, situations, and/or problems. Accepts phone and/or email messages offering support to peers as necessary. Be creative, flexible and innovative in organization-wide problem solving; recommend technical solutions to others as applicable. Maintain effective communications with customers, peers and administration. 

Perform all other duties as assigned.

Functional Demands

Populations Served: Does not treat or care for patients. 

Protected Health Information Type of Protected Information Accessed: Demographic, Clinical, Insurance, Financial, Complete Medical Record.

Bloodborne Pathogens Exposure While performing this job, occupational exposure is present for all employees 

Physical Requirements - Physical Dexterity and Effort: Rarely