Location: Bakersfield, CA 93309 (Hybrid Remote)
Classification:
Full-Time (Non-Exempt)
Benefits:
· Medical
· Dental
· Vision
· Simple IRA Plan
· Employer Paid Life Insurance
· Employee Assistance Program
Compensation:
The initial pay range for this position upon employment commencement is expected to be between $96,408.00 and $120,494.4 annually, translating to $46.35 to $57.93 per hour. However, the base pay offered may be adjusted based on individualized factors, including the candidate's education, certifications, skills, and experience. We value exceptional talent and strive to provide competitive compensation packages tailored to attract and retain top candidates like yourself.
Position Summary:
The RN Auditor for the Enhanced Care Management (ECM) Program is responsible for
providing clinical oversight in compliance with the Department of Health Care Services (DHCS)
requirements. This role ensures the accuracy, completeness, and regulatory compliance of
member charts, assessments, care plans, and care activities within the ambulatory case
management setting. The RN Auditor plays a key role in supporting continuous quality
improvement, ensuring adherence to ECM program protocols, and fostering interdisciplinary
collaboration to deliver high-quality, patient-centered care for Medi-Cal beneficiaries.
Job Duties and Responsibilities:
• Perform detailed audits of member charts to ensure documentation meets DHCS, Health
Plans, and internal policy standards for accuracy, consistency, and completeness.
• Ensure care plans and assessments reflect appropriate interventions and comply with
ECM program protocols and state guidelines.
• Identify documentation or care coordination gaps, providing timely feedback to care
management and leadership team.
• Review and approve initial and ongoing assessments and care plans developed by case
managers, care coordinators, and interdisciplinary teams.
• Ensure all care plans are aligned with patient needs, goals, and DHCS requirements,
adhering to high clinical standards and ECM program guidelines.
• Oversee compliance with all local, state, and federal regulations, including Medi-Cal
ECM program requirements.
• Assist in preparing the program for external regulatory audits conducted by health plans
or other governing bodies.
• Provide licensed clinical oversight to ensure that all care coordination and case
management services comply with DHCS’s ECM program standards.
• Ensure that documentation and care planning meet DHCS requirements for quality and
regulatory compliance, including appropriate care interventions for high-need Medi-Cal
beneficiaries.
• Collaborate with ECM leadership to implement continuous quality improvement
initiatives based on audit findings.
• Ensure corrective actions are taken when gaps in care coordination or documentation are
identified and report these improvements to the ECM leadership team.
• Work closely with interdisciplinary teams, including social workers, case managers, and
healthcare providers, to ensure a coordinated, high-quality care approach in line with
ECM program goals.
• Communicate audit findings and trends, providing actionable recommendations for
process improvements.
• Collect, analyze, and report data from audits to track performance metrics, identify
trends, and highlight areas for improvement.
• Generate reports summarizing audit findings and actionable insights, sharing these with
ECM leadership for continuous program enhancement.
• Provide regular RN oversight on high acuity cases, which may include assessing high
acuity members to identify gaps in care and developing a care plan to address their
complex needs.
• Other duties as assigned.
Qualifications:
• Current, unrestricted Registered Nurse (RN) license in California.
• Bachelor of Science in Nursing (BSN) or higher degree preferred
• Minimum of 3-5 years of clinical nursing experience, with at least 2 years in case
management, care coordination, or auditing roles.
• Prior experience working in Enhanced Care Management (ECM) or managed care
programs is highly preferred.
Skills and Abilities:
• In-depth understanding of Medi-Cal ECM program requirements and DHCS
documentation standards.
• Ability to critically analyze clinical documentation and ensure regulatory compliance.
• Strong organizational skills, attention to detail, and ability to communicate findings
effectively.
• Excellent verbal and written communication skills for providing feedback to
interdisciplinary teams.
• Proficiency in electronic health records (EHR) systems and data analysis tools.
• Exceptional communication and interpersonal skills, with the ability to build and
maintain relationships with diverse stakeholders.
• Ability to maintain a high level of accuracy and attention to detail to perform each
essential duty satisfactorily.
• Ability to read and interpret documents such as policy guides, operating and maintenance
instructions, and policy and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to communicate effectively with other employees, health plan representative,
clients, vendors, and customers.
• Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form. Ability to deal with problems and exercise sound
judgment involving several concrete variables in standardized situations.
• Knowledge of: Current principles, techniques and procedures used in professional
nursing; medical terminology and patient care routine appropriate to clinical setting;
community resources available to provide patient care and follow-up; federal, state and
local laws and regulations governing professional aspects of nursing.
• Understanding of and sensitivity to multi-cultural community.
• Understanding and knowledge of self-management philosophies and practices, especially
as they relate to chronic medical conditions.
• Proficiency in data interpretation and demonstrates the ability to learn new information
systems and software programs.
• Required attention to detail, analytical thinking skills, excellent technical, interpersonal,
and oral communication skills.
• Must be able to work as a member of a highly autonomous team, executing job duties and
as an independent team.
• Proficiency in creating professional documents with proper grammar and punctuation.
• Ability to maintain professionalism and adapt to a changing environment.