Regional GCC Field Clinical Specialist CP

Join us today and make a difference in people's lives!
 

POSITION SUMMARY

The primary objective of the Regional Field Clinical Specialist (FCS) is to provide in-house and field-based clinical and technical training/support for medical devices for the assigned region and therapeutic areas. The candidate will be responsible for training health care professionals in the use of pre and post market medical devices and associated surgical procedures; and troubleshooting the Company's products in the field; programming devices and providing technical expertise in the development of new products. The candidate will perform these duties and develop the necessary training materials in compliance with the Company’s policies

ESSENTIAL JOB FUNCTIONS

• Clinical support to end users, follow-up support and troubleshooting of the assigned LivaNova Products.

• Conducting training for LivaNova employees

Clinical and Technical Support

• Provide clinical support for LivaNova products during surgical procedures

• Provides support and follow-ups in hospitals and clinics, as specified in study protocols or through commercialization efforts

• Receives technical inquiries by telephone. Researches solutions to questions or problems

• Provides on-call support as needed for surgeries, reprogramming, troubleshooting, follow-up, etc

Educational/Research Support

• Builds professional and technical knowledge by engaging with end users, attending scientific conferences, educational workshops, delivering presentations and training to field personnel and reviewing professional publications

• Regularly educates and updates clinicians on new product releases of device systems and features, including both hardware and software modifications

• Aid end users with technology – literature searches, LivaNova technology

• Maintain open, effective communication with all LivaNova functions, including Regulatory Assurance, Quality Assurance, and Product Development, as well as with employees

• Generate literature/training materials – create tech memos, facilitate Sales and Marketing personnel with Marketing literature review

• Travel may be extensive, up to 80%

KNOWLEDGE, SKILLS & ABILITIES

Candidate must have:

• Ability to communicate effectively with health care professionals

• Ability to instruct/coach others on use of products and clinical applications

• Strong interpersonal skills and professional demeanor

• Effective problem solving and trouble shooting skills

• Excellent organizational skills

• Ability to prioritize under pressure

• Solid MS Office skills including PowerPoint

• The ability to manage multiple tasks simultaneously

LANGUAGE Skills

• Good English proficiency
• Arabic preferred

SITE LOCATION

Jeddah.

EDUCATION

Bachelor's degree in health care related field. Advanced degree in health sciences or engineering is preferred.

EXPERIENCE

Must have prior experience of at least 2 years as a  cardiovascular perfusionist

Valuing different backgrounds:

LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on https://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.