Quality Improvement Technologist

No Agencies Please

The Opportunity: Quality Imporvement Technologist 

 We are seeking a proactive and driven Food Safety & Quality professional to play a key role in strengthening our food safety and quality culture while supporting our transition into a retail customer supply environment. This role is critical in embedding robust quality systems, driving continuous improvement, and ensuring audit and compliance excellence across the site.

You will work cross-functionally to challenge root causes, close compliance gaps, and lead customer and third-party audit readiness while supporting day-to-day QA operations.

Key Responsibilities:

• Support the implementation and embedding of a strong food safety and quality culture across the site
• Lead GAP analysis activities to support transition into retail customer supply standards and drive close-out actions
• Conduct and manage traceability and mass balance exercises
• Challenge root causes of issues and drive effective, sustainable corrective actions
• Chase and ensure timely close-out of non-conformances and audit findings
• Support investigation and resolution of customer complaints
• Provide support and cover for shift QA as required
• Lead customer and third-party audits, acting as a key site representative
• Support continuous improvement of quality management systems and site standards

Shift:

12 Hour shifts (07.00 – 19.00 4 on / 4 off)

Reporting:

Reporting to Food Safety & Quality Manager

Skills & Experience Required:

• Strong experience in food safety and quality within a food manufacturing environment
• Experience supplying or preparing to supply retail customers
• Solid understanding of HACCP, GMP, traceability, and audit standards
• Proven experience completing GAP analysis and driving compliance improvements
• Experience leading or supporting customer and third-party audits
• Strong root cause analysis and problem-solving skills
• Ability to influence teams and drive cultural change
• Excellent attention to detail and organizational skills
• Confident communicator able to challenge and influence at all levels

Desirable:

• Level 3 Food Safety and HACCP qualification
• Experience with BRCGS or equivalent standards
• Previous experience in a site going through retail readiness transition