Quality Improvement Officer - West Midlands
Juniper Training📢 Quality Improvement Officer (Teaching & Learning)
📍 Location: Multi-site role across our training centres (must be willing to travel and based in the West Midlands)
💼 Contract: Part-Time, 3 days per week – 12 Month Contract
💰 Salary: £16,800 – £21,000 (pro-rata, depending on experience – FTE £28,000 – £35,000)
🛡 DBS Requirement: Enhanced Disclosure
Do you have a passion for raising teaching standards and supporting tutors to deliver their very best? Join Juniper as a Quality Improvement Officer and play a key role in enhancing the quality of teaching, coaching, and learning across our centres.
🌟 What You’ll Do:
As our Quality Improvement Officer, you’ll be central to driving improvements in tutor and coach delivery. You’ll support staff development, embed high teaching standards, and ensure learners consistently receive engaging, impactful sessions that lead to success.
Key responsibilities include:
Leading initiatives to raise the quality of tutor and coach delivery across all centres
Carrying out lesson observations and providing constructive feedback to staff
Coaching, mentoring, and training tutors to develop their teaching practice
Supporting Centre Leads and Lead Practitioners with staff development strategies
Tracking staff qualifications and identifying skills gaps/training needs
Designing resources, lesson plans, and schemes of work to model best practice
Facilitating student and staff feedback to drive continual improvement
Promoting safeguarding, British Values, and inclusive education throughout delivery
🧠 What We’re Looking For:
Essential:
Level 3/A Level in Maths and/or English
Level 4 Teaching Qualification
Experience teaching employability, numeracy, and literacy
Strong understanding of teaching standards and effective delivery practices
Positive, energetic, and solutions-focused personality
Excellent communication, organisation, and IT skills
Desirable:
Subject specialism (e.g. Functional Skills)
Experience in coaching, mentoring, or staff development
Supervisory or management experience
🚗 Additional Info:
This role requires regular travel to various Juniper centres, so access to transport is essential.
🎁 Perks & Benefits – Because You Deserve It! 🎁
🎉 25 days holiday, increasing to 30 with service
💰 Buy & sell annual leave
🏋️ Earn an extra week of leave just by exercising!
🚗 Paid mileage (35p per mile, above normal work mileage)
📞 Employee Assistance Program (EAP)
🏆 Long service & special recognition awards
🎟️ Juniper Lottery & Dragons’ Den competitions
⭐ PRIDE monthly celebrations
🕑 Early Finish Fridays (2:30pm!)
🎄 Christmas Savings Club
👀 Eyecare reimbursement
🚲 Cycle to Work Scheme
⚡ Electric Car Scheme (after 5 years’ service)
🛡️ Critical Illness Cover (after 5 years’ service)
🎉 Corporate events throughout the year!
🌍 Diversity & Inclusion Matters 🌍
At Juniper, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive learning environment where everyone feels valued, respected, and supported.
As an equal opportunity employer, we welcome applications from all backgrounds and provide a work environment free from discrimination. We actively encourage candidates from underrepresented groups to apply.
At Juniper, we are committed to safer recruitment practices to ensure the safety and well-being of our students and staff. We carefully scrutinize all applications, thoroughly checking employment history and references to identify any gaps or inconsistencies. Where appropriate, we conduct enhanced Disclosure and Barring Service (DBS) checks to ensure candidates meet our high standards of integrity and suitability for the role. Our approach reflects our dedication to creating a safe, supportive, and secure environment for everyone within our organisation.
If you require any accommodations during the application process, please let us know, and we will do our best to provide assistance. Join us in building a workplace that champions diversity, equity, and inclusion for all.