Job Summary:
Provides analysis, facilitation, and coaching on projects to improve clinical outcomes, quality, and patient safety.
Job Responsibilities:
Assists leaders in the development, implementation, and monitoring of key performance measures for identified improvement projects.
Collaborates with leaders in implementing and reviewing measures of effectiveness from cause analysis action plans.
Partners with leadership across the organization to education/train, communicate, standardize, and sustain the implementation of process improvement and safety principles.
Coaches staff on the continued use of improvement tools, including the error prevention tools, run charts, pareto charts, Issue Investigation Tool, and Learning from Defects Tool for patient safety.
Participates on key projects to identify improvement opportunities and conducts research as needed in order to make appropriate recommendations.
Performs statistical analysis of data compiled from various sources; prepares reports and makes recommendations based on findings. Identifies trends/patterns, causes for variation, and opportunities for improvement.
May coordinate data compilation and validation of information for regulatory projects as directed
Serves as expert and resource for improvement teams in regards to strategies, plans, and tools. Helps design and facilitate programs, meetings, and education on improvement.
Collaborates extensively with providers and clinical team members to improve quality and completeness of documentation.
Educates stakeholders on defined quality measures and best practices including documentation standards.
Compiles and analyzes information for peer review for areas as assigned.
Maintains awareness of current trends, practice changes, and research findings related to performance measures.
Collects and performs statistical analysis interpretation, and dissemination of data related to performance measures.
Serves as the data administrator for assigned databases and utilizes the databases as a resource for benchmarking to drive improvement.
Collaborates with leaders in assigned areas to assess practice, collect data, coach team members, and build relationships.
Skills and Attributes:
Decision making
Change management
Effective communication skills
Team Collaboration
Position Requirements:
Work Experience
A minimum of 4 years' relevant experience required
Education
Bachelor's degree or higher in Nursing or a healthcare related field as determined by the organization required upon hire
Additional Education Information
A combination of education, training and experience may be considered in lieu of degree.
Licensure/Certification/Registration
RN – If Bachelor’s degree or Master’s degree in Nursing, licensed as a Registered Nurse. Eligible to practice nursing in the state of Kentucky required upon hire.
BLS - Certified as a Basic Life Support Healthcare Provider preferred
CPHQ - Certified Professional in Healthcare Quality through National Association for Healthcare Quality (NAHQ) preferred
Organizational Responsibilities:
Supports Owensboro Health’s Mission, Vision, Core Commitments, and business interests. Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.
Additional Job Information:
This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description.
The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.
Standard ADA Settings:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: (Office Environment)
Standing: Occasionally
Walking: Occasionally
Sitting: Frequently
Lifting 0-25 lbs.: Rarely
Lifting 25-75 lbs.: Rarely
Lifting over 75 lbs.: Rarely
Carrying 0-25 lbs.: Rarely
Carrying 25-75 lbs.: Rarely
Carrying over 75 lbs.: Rarely
Pushing/Pulling 0-25 lbs.: Frequently
Pushing/Pulling 25-75 lbs.: Rarely
Pushing/Pulling over 75 lbs.: Rarely
Climbing: Rarely
Bending/Stooping: Rarely
Kneeling: Rarely
Crouching/Crawling: Rarely
Reaching: Occasionally
Talking: Frequently
Hearing: Frequently
Repetitive Foot/Leg Movements: Rarely
Repetitive Hand/Arm Movements: Frequently
Keyboard Data Entry: Frequently
Running: Rarely
Vision: Depth Perception: Frequently
Vision: Distinguish Color: Frequently
Vision: Seeing Far: Frequently
Vision: Seeing Near: Frequently
Hazardous Drug Risk Exposure: No risk
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.