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Process Improvement Specialist - Linthicum Heights, MD; Must have an active Secret Clearance, Immediate Hire

Synertex
Full-time
On-site
Linthicum Heights, Maryland, United States
Process Improvement/Quality Improvement

Synertex is looking to hire a Process Improvement Specialist in support of the Defense Counterintelligence and Security Agency's Training Directorate in Linthicum Heights, MD.   

Clearance Required: Active Secret Clearance


Benefits include competitive PTO, 11 Paid Government Holidays, a 401k with 6% match, and a comprehensive list of health care options.


The position is currently performed as in a hybrid remote status, 4 days remote and 1 day on-site (Linthicum, MD) weekly requirement, which is subject to change based on the government client needs.


  • Actively engage in the strategic and operational planning of DCSA processes.

  • Identify business priorities and develop operational programs for implementation.

  • Identify process improvement opportunities and facilitate goal setting using customer feedback, analysis, and other systems

  • Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities.

  • Conduct process and product reviews and audits by defining, collecting, analyzing, and reporting on quality metrics, reporting program status.

  • Tracking and reporting issues and corrective actions resulting from quality checkpoints.


Requirements:

  • Bachelor's degree or Equivalent Experience.

  • Experience working with process improvement mythologies and/or tools.

  • Experience in analyzing operations, identifying key issues that need addressing and
    developing, as well as implementing and monitoring changes.

  • Experience using and applying process improvement best practices/techniques and
    project management skills in a structured project environment.

  • Must possess ability to multitask, prioritize and work with multiple users and applications while maintaining a professional attitude.

  • Lean Six Sigma Green Belt experience.

  • Experience with Business Process Analysis/Process Improvement.

  • Proficient using MS Visio.