Process Improvement Specialist II

All the benefits and perks you need for you and your family:

·     Benefits from Day One

·     Career Development

·     Whole Person Wellbeing Resources

·     Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift\:   Monday- Friday Fulltime 8\:00am-5\:00pm

Job Location\: Altamonte Springs

The role you will contribute:

Responsible for independently scoping and leading the successful management and execution of tactical improvement initiatives. This position prioritizes and manages multiple competing projects, deadlines, and customer relationships. Additionally, this role interacts effectively with stakeholders at all organizational levels, including senior executives and physicians, to affect change within the organization. In addition, this position transfers clients' perceptions of problems into viable solutions and actionable items, utilizing diplomacy and flexibility in response to clients' changing concerns. Additionally, this role maintains oversight of cost, schedule, and quality to ensure that critical milestones and deliverables are completed in a timely manner. Responsible for actively participating in outstanding customer service and maintaining respectful relationships.

The value you will bring to the team:

Manages and executes strategic initiatives to ensure successful outcomes. Conducts analysis, documents processes, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs. Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement. Interacts effectively with stakeholders at all organizational levels, including senior executives and physicians, to affect change within the organization. Prioritizes and manages multiple competing projects, deadlines, and customer relationships. Maintains accurate documentation and status of project timelines and keeps team stakeholders and executive leadership informed of project status. Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner. Conducts observations, develops actionable plans, and implements viable solutions to problems identified. Handles change management concerns and addresses political issues that may interfere with projects. Proactively identifies potential project risks and takes steps to mitigate them. Mentors and develops team members in PI tools and methodologies, providing project guidance and assigning support tasks/responsibilities as necessary. Travels between local locations as required for meetings and observations. Performs other duties as assigned.

The expertise and experiences you’ll need to succeed:

•      Knowledge, Skills, and Abilities:

•      Solid understanding and application of data collection/analysis tools & methodologies

•      Well-versed in process mapping, root cause analysis, statistical controls

•      Experienced practitioner of quality & process improvement methodologies such as lean six sigma

•      Excellent analytical, statistical, and problem-solving skills

•      Ability to succinctly translate high level concepts into actionable items

•      Familiar with project management and change management concepts and methodologies

•      Excellent written and verbal communication skills

•      Excellent organizational and time management skills

•      Able to lead a project independently under limited direction and manage multiple projects simultaneously while thriving in a setting requiring collaboration and teamwork.

•      Ability to transfer clients’ perceptions of problems into viable solutions. Utilizes diplomacy skills and flexibility in response to clients’ changing concerns

•      Proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook, Visio)

•      Familiarity with MS Project, Analytical & Data Visualization Software (Minitab, Tableau, etc.) [Preferred]

•      Bachelor's degree [Required]

•      Master's degree [Required] Field of Study:

•      Engineering, Healthcare,or Business

•      1+ relevant experience in engineering, healthcare, business, or related field [Required]

•      2+ relevant experience or functional equivalence [Required]

•      Project Management Experience [Preferred]

•      Proven experience leading process improvement projects, preferably in a complex organizational environment [Required] Additional Information:

•      Six Sigma [Preferred]

•      Certified Associate in Project Management (CAPM) [Preferred]

•      Change Management Certification (PROSCI) [Preferred]