Process Improvement SME
Capstone Management Consulting
Full-time
On-site
Largo, Maryland, United States
Process Improvement/Quality Improvement
- Drives the simplification of business processes and transformation efforts
across the enterprise and engages with all levels of stakeholders to enable
scale, operational efficiency, and agility in business operations. <\/span><\/span>
<\/li>- Implements business transformational and continuous improvement strategies with sensitivity towards the organizational structure, mission and values, culture, people and processes. <\/span><\/span>
<\/li>- Assists with designing and implementing state -of -the -art business processes and leads/supports the process implementation effort to include training. <\/span><\/span>
<\/li>- Partners with stakeholders to identify opportunities to streamline and simplify business and operations processes. <\/span><\/span>
<\/li>- Uses industry standards such as CMMI, Lean, Kaizen, DMAIC (Design, Measure, Analyze, Improve, Control) <\/span>and ISO to assess organizational business processes. <\/span><\/span>
<\/li>- Leads small teams in the use of Lean methodologies, tools and other techniques to optimize processes, eliminate waste, improve quality and reduce costs.<\/span><\/span>
<\/li>- Identifies root causes and improvement opportunities.<\/span><\/span>
<\/li>- Conducts process audits. <\/span><\/span>
<\/li>- Works with business process owners on documentation, change management and impact analysis, remediation of findings, if any, from internal or external audits.<\/span><\/span>
<\/li>- Measures, monitors, and evaluates the effectiveness of process changes post -implementation and makes the appropriate future enhancements to optimize efficiency and effectiveness. <\/span><\/span>
<\/li>- Leverages industry -leading process improvement methodologies to develop process mapping, assessment, and reengineering frameworks and toolkits for business process owners, including process flow diagrams, roles/responsibilities, gap analysis reports, etc. <\/span><\/span>
<\/li>- Collaborates and contributes to the creation, deployment, and maintenance of process best practices and documentation, including flowcharts, risk -control matrix, etc. <\/span><\/span>
<\/li>- Works as an internal consultant, mentor, and team leader to develop people to solve problems, promote Lean thinking and foster a continuous improvement culture throughout the organization. <\/span><\/span>
<\/li>- Identifies, manages, and mitigates risks and tracks risk to closure.<\/span>
<\/span><\/li><\/ul>
<\/div><\/span>Requirements<\/h3>
Education Level: Bachelors<\/span>
<\/p>Minimum Years of Experience: 4<\/span>
<\/p>Education/Experience Substitutions: Associate’s degree + 2 years relevant experience or 4 years relevant experience. <\/span>Professional <\/span>certification in lieu of a Bachelor’s degree<\/span><\/span><\/span>
<\/p>
<\/div><\/span> - Implements business transformational and continuous improvement strategies with sensitivity towards the organizational structure, mission and values, culture, people and processes. <\/span><\/span>