Location: Ho Chi Minh City, Vietnam (On-site, Full-time)

Reports to: General Manager

Start Date: September, 2025

About the Role

We are seeking a process-driven, Six Sigma minded operator, to own and optimize StoryCo’s production workflows across multiple pods in our Vietnam content studio. This role is all about operational discipline, ensuring every pod hits deadlines, meets output goals, and runs with maximum efficiency.

You will have the authority to audit, design, and enforce production processes; implement the right tools; and make changes that stick. You will work closely with producers, leadership, and cross-functional teams to keep the trains running on time without compromising quality.

Key Responsibilities

• End-to-End Process Ownership – Audit, design, implement, and enforce production workflows across all pods to maximize efficiency and throughput.

• Tool Selection & Implementation – Identify, deploy, and oversee process management platforms to track progress, forecast capacity, and monitor data in real time.

• KPI Management – Manage and be responsible for key performance indicators across the business, such as on-time delivery rate, throughput efficiency, cycle time reduction, and process compliance rate.

• Bottleneck Removal – Identify and resolve inefficiencies quickly, escalating or adjusting workflows to maintain schedules.

• Resource Forecasting – Work with leadership to forecast staffing and resource needs across pods and ensure balanced workloads.

• Process Compliance & Training – Standardize workflows across all pods, train team members, and ensure consistent adoption.

• Cross-Functional Collaboration – Partner with creative leadership to balance operational discipline with creative needs, and collaborate with producers to embed process improvements.

• Continuous Improvement – Apply Lean/Six Sigma principles to drive measurable efficiency gains and establish a culture of operational excellence.

Qualifications

• Proven track record in process optimization and operational excellence for complex, multi-step workflows.

• Strong background in large scale video production, manufacturing, logistics, supply chain, or other high-output, high-precision, high scale environments.

• Six Sigma (or equivalent process improvement certification) strongly preferred.

• Experience implementing and enforcing operational discipline in fast-paced environments.

• Skilled at selecting, implementing, and scaling production/project management tools.

• Highly data-driven, with the ability to track, report, and act on KPIs.

• Excellent problem-solving, change management, and interpersonal skills.

• Fluent in English and Vietnamese, with excellent written and verbal communication skills.

• Must be based in Ho Chi Minh City, Vietnam and available to work on-site daily.

• Familiarity with anime, manga, webtoons is a plus.

Why StoryCo

At StoryCo, we’re building the future of storytelling. We partner with some of the world’s leading creative platforms to bring stories to life in new and exciting ways. Our 60+ person Vietnam studio is at the heart of this mission, producing high-quality video content at scale, powered by a mix of creativity, technology, and operational precision.

By joining us, you’ll have the chance to:

• Shape the production backbone of a fast-growing, global creative company.

• Work alongside passionate, talented teams across multiple disciplines.

• Have the authority and trust to make real, lasting changes to how we operate.

• Be part of a culture that values both creative excellence and operational discipline.

If you’re ready to be the person who keeps the trains running on time, and you thrive in high-output, high-stakes environments, we’d love to meet you.