Process Improvement Engineer AI & Automation

Position Overview

The Process Improvement Engineer will play a critical role in evaluating and re-engineering business processes across departments using AI, automation, and data-driven approaches. You will collaborate with cross-functional teams to identify inefficiencies, define solutions, and implement tools that improve productivity, scalability, and quality.

This role is ideal for someone who thrives at the intersection of business operations and technology and who is passionate about driving change through innovation.

Key Responsibilities

• Analyze existing business processes to identify inefficiencies and automation opportunities

• Design, test, and implement automation workflows using AI tools and automation platforms

• Collaborate with internal teams, including business stakeholders, project managers, and technical staff, to gather requirements and align on goals

• Lead initiatives to streamline workflows, improve turnaround times, and increase operational efficiency

• Develop documentation, training materials, and support change management initiatives

• Monitor, maintain, and continuously improve implemented automation solutions

• Stay current with emerging technologies in AI, automation, and digital transformation

• Ensure compliance with data privacy, security, and company-wide standards in all implementations

Qualifications & Requirements

• Bachelors degree in Engineering, Computer Science, Information Systems, Business, or a related field

• Proven years of experience in process improvement, automation, or business analysis roles

• Proven ability to document, redesign, and implement business processes

• Strong analytical, problem-solving, and communication skills

• Project management experience and ability to handle cross-functional collaboration

• Familiarity with digital transformation frameworks and tools

• Experience in the translation/localization industry is a plus, but not mandatory

• Fluency in English; Arabic is a plus

What We Offer

• Competitive salary and performance-based bonus

• A flexible hybrid working environment

• Opportunities for career growth and continuous learning

• Exposure to cutting-edge AI and automation projects

• An inclusive and collaborative work culture that values innovation

• The chance to shape the digital future of a global company