Process Improvement Analyst

About the Role:

Were looking for a Process Improvement Analyst to improve efficiency and optimize operations in our fast-growing company. Youll analyze workflows across departments and implement solutions to boost performance and agility. 

Responsibilities:

• Map and Document Processes: Understand, document, and optimize processes across People, Finance, Sales, IT, Recruitment & Selection, Payroll, and more!
• Interviews and Workshops: Conduct interviews and workshops with leaders and teams to gain a deep understanding of processes, bottlenecks, and opportunities for improvement.
• Flowcharts and SOPs: Create clear and effective flowcharts, technical documents, and supporting materials to streamline company operations.
• Identify Opportunities: Propose improvements for process standardization, automation, and simplification to enhance operational excellence and reduce risks.
• Implementation and Monitoring: Support the implementation of changes, ensuring team engagement and monitoring improvement adoption.
• Governance and Alignment: Collaborate closely with managers to ensure processes align with the company strategy and adhere to best practices.
• Maintain Documentation: Keep documentation up-to-date, creating an organized and easily accessible repository for all stakeholders.

Requirements:

• Experience in Process Mapping: Familiar with BPM, BPMN, or similar methodologies.
• Analytical and Structured Mindset: Strong ability to optimize complex processes.
• Intermediate English: Proficient in reading and writing technical documents.
• Proficiency with Mapping Tools: Experience with tools like Miro, Bizagi, Lucidchart, or Notion.
• Strong Communication Skills: Ability to conduct interviews, translate data into clear documentation, and provide actionable insights.
• Critical Thinking & Organizational Skills: Ability to analyze processes and design efficient, integrated solutions.

Soft Skills We Value:

• Clear Communication: Engage effectively with different teams.
• Collaborative Spirit: Work cross-functionally and build solutions together.
• Autonomy & Prioritization: Manage tasks independently and prioritize strategically.

Differentiators:

• Continuous Improvement Experience: Familiarity with Lean, Six Sigma, or Kaizen methodologies.
• Process Automation Knowledge: Experience with RPA tools, integrations, or no/low-code solutions.

Interested?

Send your resume to: hegara.prudencio@frontallusa.com or contact us via WhatsApp: (41) 99283-1842.