Pharmacy System Clinical Program Manager

Pharmacy Clinical Program Manager

The Pharmacy Clinical Program Manager provides strategic and operational leadership for clinical pharmacy programs across the health system, including inpatient hospital, ambulatory care, long-term care, oncology, and retail/specialty pharmacy settings. This role is responsible for advancing pharmacy practice, improving medication safety, and optimizing therapeutic outcomes through evidence-based initiatives. The manager leads interdisciplinary collaboration, ensures regulatory compliance, and drives continuous improvement aligned with institutional goals.

Key Responsibilities

Systemwide Clinical Program Leadership

• Direct and coordinate clinical pharmacy services across diverse care environments, ensuring consistency in standards, protocols, and outcomes.
• Lead strategic planning and execution of clinical initiatives that support safe, effective, and cost-efficient medication use.
• Collaborate with site-specific pharmacy leaders to tailor programs to meet the unique needs of each care setting.

Leadership & Management Skills

• Strategic Thinking: Align clinical pharmacy programs with organizational goals, national benchmarks, and emerging healthcare trends.
• Influence & Collaboration: Build strong relationships with interdisciplinary teams, including physicians, nurses, and administrators, to drive clinical excellence.
• Change Management: Lead the adoption of new clinical practices, technologies, and workflows across multiple settings.
• Team Development: Mentor and develop pharmacy staff, fostering a high-performance culture focused on continuous learning and improvement.
• Decision-Making: Use data-driven insights to guide clinical decisions, resource allocation, and program prioritization.
• Communication: Effectively communicate clinical strategies, performance metrics, and improvement plans to stakeholders at all levels.
• Project Management: Oversee complex clinical initiatives from planning through execution, ensuring timely delivery and measurable impact.

Clinical Practice Advancement

• Develop and implement evidence-based treatment pathways, protocols, and therapeutic initiatives.
• Provide expert consultation to pharmacy teams and interdisciplinary providers across all care settings.
• Promote safe, effective, and cost-conscious medication therapy through clinical decision support and formulary management.

Education & Competency Development

• Oversee training and competency development for pharmacists in all practice areas.
• Mentor pharmacists, residents, and students in clinical practice, research, and professional growth.
• Support continuing education and foster a culture of lifelong learning and innovation.

Quality Improvement & Performance Monitoring

• Lead systemwide initiatives to improve medication safety, reduce adverse drug events, and enhance therapeutic outcomes.
• Monitor performance metrics and use data-driven strategies to evaluate program effectiveness and identify opportunities for improvement.

Antimicrobial Stewardship Oversight

• Maintain oversight of the antimicrobial stewardship program across all applicable care settings.
• Ensure program compliance with regulatory requirements and coordinate updates with facilities and governing bodies.

Interdisciplinary Collaboration

• Serve as a clinical liaison between pharmacy and other departments (e.g., nursing, medical staff, case management) to improve medication-related processes and outcomes.
• Participate in systemwide committees and initiatives focused on clinical excellence, patient safety, and operational efficiency.

Qualifications

Education

• Bachelor’s Degree or higher in Pharmacy (Required)

Licensure & Certification

• Licensed Pharmacist in Virginia (VDHP) within 60 days of hire (Required)
• Board Certification through the Board of Pharmacy Specialties (any) within 1 year of hire (Required)

Experience Requirements

• Minimum of 6 years of progressive clinical pharmacy experience in a health system setting, with demonstrated impact on patient care, medication safety, and quality improvement initiatives.
• Leadership experience overseeing clinical pharmacy programs across multiple care environments, including inpatient hospital, ambulatory care, long-term care, oncology, and retail pharmacy.
• Experience leading interdisciplinary teams and driving systemwide clinical initiatives that align with institutional goals and regulatory standards.
• Proven track record in developing and implementing evidence-based protocols, treatment pathways, and medication management strategies that improve therapeutic outcomes and reduce adverse drug events.
• Demonstrated success in mentoring and training pharmacists, residents, and students, fostering clinical competency and professional development.
• Experience managing performance metrics and using data-driven approaches to evaluate program effectiveness and guide continuous improvement.
• Completion of a PGY-1 Pharmacy Residency (Required); PGY-2 Residency in a clinical specialty or health-system pharmacy administration (Preferred).

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.