Patient Navigator RN - Emergency Department

Delta Health is seeking an experienced Registered Nurse to serve as a Patient Navigator in the Emergency Department. This role provides a combination of clinical, quality improvement, operational, educational, and administrative support to promote safe, efficient, and high-quality patient care.

The Patient Navigator will work closely with the Emergency Department Director, physicians, nursing staff, Trauma Program leadership, hospital departments, and community partners. The position may provide direct Emergency Department nursing care based on patient volume, acuity, staffing needs, and department priorities.

When not providing direct patient care, the Patient Navigator will support quality initiatives, data tracking, patient flow, staff education, policy and procedure updates, departmental projects, and other operational needs.

Key Responsibilities

• Provide direct Emergency Department nursing care as needed and serve as a clinical resource to ED staff.
• Support safe and efficient patient flow, admissions, transfers, and patient disposition.
• Assist with quality and performance improvement initiatives, including data collection, chart audits, tracking, and follow-up.
• Support the COPPER program and pediatric emergency care quality initiatives.
• Identify trends and opportunities to improve patient safety, outcomes, efficiency, and the patient experience.
• Assist with development, review, and implementation of ED policies, procedures, workflows, and educational materials.
• Coordinate or assist with staff education, competencies, skills reviews, and orientation.
• Support departmental data collection, reporting, dashboards, meetings, and quality reviews.
• Assist with scheduling, payroll review, project tracking, and other administrative functions as assigned.
• Support regulatory and accreditation readiness, including audits, surveys, and corrective action activities.
• Collaborate with physicians, nursing staff, EMS, hospital departments, and community healthcare partners.
• Promote a culture of teamwork, accountability, professionalism, patient safety, and continuous improvement.

Required Qualifications

• Current Colorado RN license or multistate compact RN license.
• Emergency Department nursing experience required; 2 years of ED or critical care experience preferred.
• Current BLS certification.
• ACLS, PALS/ENPC, and TNCC required within established department timeframes.
• Strong communication, organization, analytical, and problem-solving skills.
• Ability to manage multiple priorities independently while working effectively with a multidisciplinary team.
• Experience with electronic health records, data tracking, quality improvement, education, or departmental operations preferred.
• Proficiency with computer systems and Microsoft Office preferred.

Why Join Delta Health?

Comprehensive Benefits Package

• Medical, RX, Dental & Vision – Low premiums with 100% coverage on services provided within the Delta Health system, and no deductibles or co-pays. Includes access to massage therapy, acupuncture, and chiropractic care.
• Life & Disability Insurance – Employer-paid coverage for your peace of mind.
• Time Off – Over 4 weeks of paid vacation annually (including sick and personal leave) for full-time staff.
• Retirement – 403(b) plan with up to a 2% employer match.

Delta Health is a county-wide healthcare system with more than 100 years of dedication to serving our community. Our 49-bed hospital and outpatient locations across Delta County are committed providing remarkable care in a healing environment. We operate with the core belief: Excellence. Every Patient. Every Time.