Patient Navigator 2

Please note: This is a temporary position.

Reporting to the Practice Supervisor, the Dermatology Patient Navigator will provide individualized assistance, support and coordination to patients in multiple Dermatology Specialty Practices. They will serve as a liaison between the referring provider, the patient and services they may require throughout the practice. The Navigator provides patient care coordination by serving as a communication bridge, when needed, between the patient and the practitioners and services they may require during their care.

The Navigator is a team player who works closely with others and who is flexible and dependable in dealing with the changing priorities. They are a self-reliant individual who analyzes their knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions. They will be required to adapt to new workflows and policies as it relates to the growth of Dermatology Specialty Practices.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• Familiar with APeX/Epic Electronic Medical Record.
• Ability to communicate effectively, both over the telephone and directly in person.
• Basic keyboard and computer skills (Microsoft Office) and basic math skills.
• Associates degree and 6 months related experience; or equivalent combination of education and experience. 

• Bi-lingual or multi-lingual capability (Spanish, Cantonese)
• Experience with insurance verification (plans), patient financial services, medical record data abstraction, or data analysis
• Experience with Epic electronic medical record.
• Dermatology experience

Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Department Description
UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.