The Patient Access (PAR) representative is responsible for greeting and registration of patients that enter the Gila Regional Medical Center (GRMC). The PAR is responsible for gathering the correct demographic information, necessary billing information, and distributing the required regulatory information for all patients seeking treatment or testing in all departments. S/he registers patients, verifies insurance, seeks authorizations when needed, and operates the central phone and alarm systems. Also expected to perform a number of clerical duties to assist the other departments in the day to day operations of GRMC. Ability to perform said duties in a responsible and professional manner utilizing individual knowledge and skills as well as the knowledge of hospital and departmental policies and procedures. All duties must be performed in compliance with approved standards of care and practice as defined by GRMC.
The Patient Navigator is responsible for providing non- clinical care coordination, primarily focusing on those patients who need increased cancer care/ support. S/he provides care coordination to patients, assisting them through the healthcare process specifically for oral chemotherapeutic medications, providing resources for assistance with co-pays through foundations and/or pharmaceutical companies. S/he is responsible for coordination, scheduling, and medical record requests for new patient consultations for Cancer Center providers. The Patient Navigator position is accountable for working with and representing the Gila Regional Cancer Center across multiple constituents.
ESSENTIAL FUNCTIONS:
Patient Access Representative
Patient Navigator
EDUCATION & TRAINING REQUIREMENTS: