Outreach & Health Education Specialist (McAllen)
Driscoll Children's HospitalWhere compassion meets innovation and technology and our employees are family.
Thank you for your interest in joining our team! Please review the job information below.
GENERAL PURPOSE OF JOB:
The Health Education Specialist is responsible for the coordination, scheduling and presentation of the Cadena de Madres educational curriculum in the form of a baby shower. The Health Education Specialist conducts hospital and home visits, and coordinates the participants care with Driscoll Health Plan's (DHP) Case Managers, Social Workers, and Resource Coordinators. The Health Education Specialist will make appropriate referrals to other community resources. Additionally, the Health Education Specialist represents DHP at a variety of community events and meetings when appropriate.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by Director, Member Services and Outreach, Manager of Community Outreach and Health Education or Coordinator of Health Education, as required.
General Responsibilities:
- Maintains utmost level of confidentiality at all times.
- Adheres to Health System and Health Plan policies and procedures.
- Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
- Participates in various activities associated with achieving the Department Strategy to effect membership growth and retention, as well as to provide education to its members and the community.
- Assists the Manager of Community Outreach and Health Education and Coordinator of Health Education in all administration and program implementation duties and responsibilities.
- Other duties as may be assigned.
Health Education Specialists Responsibilities:
- Responsible for meeting all required health education metrics in support of the Cadena De Madres Educational Program.
- Responsible for organizing and coordinating all site locations for the baby showers. Sites are representative of DHP's image and will be safe and clean.
- Responsible for establishing a baby shower atmosphere through creative set up of the baby showers.
- Responsible for ensuring all member invites are processed timely.
- Responsible for recruitment and retention of at a minimum 10 participants attending each shower.
- Ensures activity reports are submitted accurately and timely
- Maintains accountability of all purchases and baby shower incentives and provides detailed reports of all this activity in a timely manner.
- Makes referrals and serves as an advocate for the participants as needed.
- Develop collaboration relationships with entities, agencies institutions and individuals which can provide a service for the families.
- Organizes activities to foster a positive relationship with social service agencies, community agencies, and Independent School Districts.
- Participates in community meetings and forums that benefit or are involved in the issues of child health, Medicaid managed care, health plan programs, and community health initiatives.
EDUCATION AND/OREXPERIENCE:
- Education: High School Diploma or GED; Two-year degree or Associate's degree in social work or related field preferred.
- Experience: One year work experience in social service to include program administration; three years in social work or family support as an educator preferred; or equivalent combination of education and experience.
- Combination: Or two years equivalent combination of education and experience.
- Must possess strong computer skills for using Word, Excel, Access, Power Point.
ENGLISH LANGUAGE SKILLS:
- Ability to speak and read in Spanish and English.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.