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Medical Social Work Supervisor (2924) - Department of Public Health

City and County of San Francisco
Full-time
On-site
San Francisco, California, United States
$124,514 - $151,346 USD yearly
Psychology/Mental Health

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

  • Application Opening : Friday, December 5, 2025 
  • Application Deadline : Application filing will close on or after Tuesday, December 16, 2025.
  • Salary: $124,514-$151,346 Annually
  • Appointment Type: Permanent Civil Service
  • Recruitment ID: PBT-2924-159445

**Availability for on-call shifts is required**

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services. 

Job Description

Under general supervision, the Medical Social Work Supervisor oversees recruitment, training, supervision, and evaluation of social work staff, assigns caseloads, and provides clinical consultation and supervision on complex cases. Additionally, they coordinate medical social services programs, perform therapy, handle administrative duties, and participate in hospital and community activities. 

ESSENTIAL DUTIES: 

  • Supervises assigned personnel which may include class 2922 Senior Medical Social Workers and class 2920 Medical Social Workers and other ancillary staff;  
  • Provides consultation concerning the most difficult/complex cases; manages complex cases as needed; 
  • Prepares work schedule and assignments for medical social work staff; confers with individual staff members on specific duties;  
  • Reviews important and difficult cases to check eligibility; reviews other cases for specific reasons; 
  • Makes administrative decisions and provides clinical consultation and supervision to Medical Social Workers; 
  • Coordinates Medical Social Services Program; acts as liaison between medical social service staff and various hospital departments, personnel and community agencies; 
  • As part of an interdisciplinary team, participates in the preparation and maintenance of individual case records;  
  • Prepares or supervises the preparation of periodic performance reports and related statistics; 
  • Interprets medical policies and procedures to Social Workers and medical vendors; 
  • Performs as the departmental representative and takes a leadership role at conferences, workshops, seminars, regional committees and related meetings; 
  • Participates in quality improvement efforts; 
  • Performs related duties and responsibilities as assigned. 

Qualifications

MINIMUM QUALIFICATIONS:

  1. EXPERIENCE: Four (4) years of post-Master's Medical Social Worker experience in a health care setting, AND
  2. LICENSE: Current licensure as a Clinical Social Worker (LCSW) issued by the State of California Board of Behavioral Sciences as required under Title 22, California Administrative Code, Section 70055.

Substitution:

Two (2) years of post-Master's Medical Social Worker experience supervising medical social workers in a medical social service program of a health care setting (such as a licensed hospital, licensed home health agency or licensed healthcare community and ambulatory center) meeting the regulatory requirements of the State of California may be substituted for up to two (2) years of the post-Master's Medical Social Worker experience as described above.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Additional Information

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which may include but not be limited to:

Assessment Component
Candidates that meet the minimum qualifications will be invited to participate in Training and Experience evaluation that is designed to measure the knowledge, skills, and abilities in job related areas that have been identified as critical for satisfactory performance in this position

Training & Experience Questionnaire: (Weight: 100%) 

Candidates must complete the questionnaire in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of Ten Scores.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

How to apply:

Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov.

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.

Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Elaine Adams at [email protected] or (628) 271-6974. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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