Job Description
The Medical Sales Representative is to generate and grow profitable sales for the company every month.
Duties and Responsibilities:
1. Generate new customers;
- Achieve set monthly revenue targets (Target will be communicated and amended on Annual Basis);
- Identify, pursue and convert potential opportunities into sales.
- Get large and frequent new customers to start doing business with Company.
2. Manage and Grow Business from existing customers;
- Develop, manage and enrich relations with customers and end users in all capacities.
- Grow business from existing customers.
- Ensure Company adequately services its customers with suitable products and solutions.
3. Other Responsibilities;
- Provide advice, ideas and tactics to help Company accomplish its business goals.
- Provide up to date sales reports as and when required inclusive of market information on competitive brands and pricing.
- Maintain proper sales records and documents.
4. Education Background:
- Diploma or Bachelor’s Degree in Pharmacy, Pharmaceutical Sciences, Nursing, Biomedical Sciences, or another health-related field.
- Minimum of 3 to 10 years’ plus experience in medical sales, pharmaceutical sales, or in selling healthcare-related products.
5. Key Skills & Competencies:
- Strong understanding of medical products, pharmaceutical terminology, and healthcare market trends.
- Proven ability to generate new customers and meet or exceed monthly sales targets.
- Excellent communication, presentation, and customer relationship management skills.
- Ability to deliver professional product detailing, including clinical and technical explanations to end users.
- Strong sales negotiation, lead conversion, and account management capability.
- Competence in preparing accurate sales reports, maintaining proper documentation, and tracking competitor information.
- Strong planning, time management, and organizational skills.
- High level of integrity, professionalism, self-motivation, and a results-driven personality.
- Ability to work independently with frequent travel and adhere strictly to company systems and reporting requirements.
Key Performance Measures;
- Sales Targets Achievement.
- Business Growth from Existing Customers.
- New Customer Growth.
- Sales and brand performance as outlined during the first month of employment.
- Relationship Building Activities with High Potential Customers.
- Adherence to Policies/ Systems.
- Resolving Customer Problems.
- Debt Collection.
- Branding of products with all related activities such as product launches and presentations and one on one dissemination of product details to the end user in a professional and informed manner.
- Develop first hand and expert knowledge of company base products and their position in the market with an aim to increasing sales and product image and product value.
- Expert and in-depth technical knowledge of all products-well communicated to end users.
Travel Expense and Reporting System;
- The night out allocated will be fully utilized and ETR receipts to be submitted where possible.
- Food expense receipts are to be submitted in full.
- Travel fare receipts are also to be submitted in full and internal travel to be accounted for by petty cash vouchers.
- A weekly plan will be prepared each week outlining the week’s schedule ahead.
- Your designated sales manager may visit you at any of these meetings or scheduled visits in the market.
- At the end of the week a weekly report is to be submitted on the weeks activities as per the plan with the names of individuals/departments listed in the institutions visited.
- If there is any need for deviation from the plan then the Sales supervisor needs to be informed in good time.
- Receipts to be submitted after trips on the day of return to the office in the prescribed format against budget.
- Verbal reporting of the weekly report will also be required to both the supervisor and Finance and Operations Manager from time to time.
- Representative shall be required to carry a tracker and login and out all sales visits.