Medical Sales Representative

Company Description

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective.

Job Description

The Medical Representative is responsible for achieving the assigned commercial objectives in line with the company’s strategy. This includes driving sales, ensuring the correct positioning of Santen’s products and brands, and maintaining strong relationships with key clients such as physicians, pharmacies, and opticians. The role requires a high level of independence, initiative, and collaboration with internal teams to contribute to the overall profitability and reputation of the company.

What you will do:

• Promote Santen's pharmaceutical and OTC product portfolio to physicians, pharmacies, and opticians through regular in-person visits.
• Build and maintain strong professional relationships with healthcare providers to increase product awareness and adoption.
• Ensure product availability by supporting appropriate stock levels in pharmacies and opticians.
• Organize and participate in local and regional educational events and product presentations.
• Attend national and, if required, international congresses, company meetings, and training sessions.
• Collect promotional orders and conclude annual contracts with pharmacies and opticians.
• Deliver and hand over product samples and donations.
• Accurately complete administrative tasks such as expense reports, visit documentation, monthly reports, and planning activities.
• Fulfill responsibilities related to pharmacovigilance, including the collection and forwarding of safety reports and participation in trainings.

Qualifications

What you will bring to the role: 

• Higher education (Bachelor’s degree or equivalent).
• Valid Category B driving license.
• Prior experience in sales, preferably in the pharmaceutical or healthcare sector, is an advantage.
• Strong English language skills are a significant plus.
• Excellent communication and interpersonal skills.
• Proven ability to deliver clear, factual, and impactful information.
• Self-motivated, independent, and reliable work ethic.
• Results-oriented mindset with strong business acumen.
• Effective problem-solving and organizational capabilities.
• Attention to detail and compliance with internal and external regulations.
• Proactive approach and the ability to work autonomously and collaboratively.
• Solid administrative skills and user-level proficiency in computer tools (MS Office, CRM systems).
• Willingness to travel regularly within the assigned territory

Additional Information

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthalmology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.