Insurance Claims Analyst

At our client, Your Insurance Attorney, winning isn’t just a goal—it’s a way of life.

As a powerhouse plaintiff firm specializing in first-party property insurance, personal injury, and nursing home negligence, they’ve recovered over $750 million for clients and handled more than 75,000 cases. With a relentless fight-for-justice mindset, their legal experts stand up to insurance giants, ensuring policyholders get the compensation they deserve.

What sets them apart? A high-energy, results-driven culture, expansive growth opportunities, and a commitment to empowering top legal talent. Join a firm where your career thrives, your skills matter, and your work makes a difference!

Join Our Client’s Team as an Insurance Claims Analyst!

Be part of our client’s team as an Insurance Claims Analyst, where you’ll play a crucial role in ensuring clients receive the compensation they rightfully deserve. You’ll handle claim reporting, verify loss details, and maintain communication with all parties to support accurate processing. If you thrive in a fast-paced legal environment, this role is for you!

Your Career at a Glance

• Report property insurance claims with detailed accuracy.
  
• Enter client and claim details into the system, ensuring completeness.
  
• Conduct welcome calls to introduce clients to the firm and provide key information.
  
• Send follow-up emails to reinforce initial client communications.
  
• Gather and verify client contact details, ensuring up-to-date records.
  
• Organize and lead conference calls with clients and mortgage companies.
  
• Maintain knowledge of legal deadlines and update case files accordingly.
  
• Confirm claim details with insurance carriers for accuracy.
  
• Draft and document Letters of Representation (LOR) tailored to each claim.
  
• Record LOR submission dates and update system records.
  
• Obtain and document detailed damage reports from clients.
  
• Support additional department tasks as needed.
  

Requirements

What You Bring to the Table

• English Proficiency: Professional level required.
  
• Experience in Insurance or Claims Processing: Previous experience is a must.
  
• Legal Industry Background: Preferred but not required.
  
• Customer Service Experience: Particularly with U.S. or international companies.
  
• Work Setup: Willingness to work onsite in Bogotá, Monday to Friday.
  

Benefits

Perks & Benefits You’ll Enjoy

• 5 days work week
  
• Weekends off
  
• 20 vacation days in total
  
• Prepaid medicine
  
• Fully-customized Emapta laptop and peripherals
  
• Indefinite term type contract
  
• Direct exposure to our clients
  
• Career growth opportunities
  
• Diverse and supportive work environment
  
• Prime Office Locations - Bogotá and Medellin
  
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
  

Your Future Team at Emapta Latam

Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of more than 10,000 talented professionals, Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.

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