📞 Healthcare Customer Support
Be the Voice That Helps People
📍 Location: Ukraine (remote)
🔎 Why Pharmbills?
Looking for stability, a great team, and an opportunity to make a real impact? At Pharmbills, we connect professionals with top U.S. healthcare companies, making sure patients, providers, and insurance companies communicate clearly and get things sorted quickly.
We’re a fast-growing international team of over 1,000 team members across 7 countries, and we do things differently—we focus on people, not just numbers. Here, your voice matters, and your ability to listen, solve problems, and provide clear answers makes a real impact every day.
🎯 What’s This Opportunity About?
As a Healthcare Customer Support Agent, you’ll help patients and healthcare organizations sort out payment-related questions, fix issues, and make sure everything runs smoothly. If you’re a great communicator who likes solving problems and helping people, this is for you!
💡 Be the voice that helps people by making sure they get the right answers and support when they need it.
🔥 What’s in It for You?
✅ A stable, long-term cooperation opportunity with room to grow.
✅ An opportunity to make a difference – your communication keeps healthcare services running.
✅ Professional training & support to help you succeed.
✅ A team that actually supports you – no micromanagement, just real collaboration.
✅ A chance to cooperate with leading U.S. healthcare companies while staying in your home country.
👤 What You’ll Be Doing:
✔️ Talking to patients, healthcare providers, and insurance companies to sort out payment-related issues.
✔️ Making sure all sides get the right info and payments go through properly.
✔️ Keeping clear, organized records of all interactions.
✔️ Suggesting ways to improve payment processes and make things run smoother.
✔️ Providing top-level support and helping people resolve problems.
📚 What You Bring to the Table:
✅ Strong English skills (B2+ level) – you can explain things clearly and professionally.
✅ Experience in customer support, healthcare, or insurance is a plus.
✅ Great multitasking skills – you can handle multiple conversations at once.
✅ A natural problem-solver – you don’t just listen, you find solutions.
✅ Friendly and professional communication – you know how to keep things clear and helpful.
✅ Balance independence and collaboration with the team.
🤍 Why You’ll Love It Here:
✨ A friendly, supportive team that values what you do.
✨ A growing company with real opportunities to develop professionally.
✨ A chance to cooperate with top professionals in the U.S. healthcare industry.
✨ An opportunity to make a real impact in the healthcare industry.
At Pharmbills, you’re not just answering calls—you’re helping people, solving real problems, and making things easier for everyone.
📩 Ready to be the voice that helps people? Let’s talk! 🚀