Health Informatics Technician (MR2602 - NIC)

Responsible for the addition and removal of data in the Electronic Health Record information systems software ensuring the completeness and accuracy of the patient health records.

DUTIES AND RESPONSIBILITIES:

1. Perform a wide range of EHR file and chart maintenance to include new patient setup into EHR software and related applications. 

2. Releases protected health information, in compliance with CommuniCare policies and procedures and related state and federal regulations. Maintains patient confidence and protects CommuniCare operations by keeping information confidential. 

3. Assists in the proactive monitoring of EHR charts, applications, and services using a combination of tools to ensure high availability and integrity of data. 

4. Provides assistance to staff with EHR chart maintenance issues.  

5. Assists in providing support and guidance to CommuniCare staff and patients as it pertains to questions regarding patients’ medical records.  

6. Always demonstrates a service-oriented mindset by providing excellent internal/external customer service. Develops and maintains good interdepartmental relationships and partnerships.  

7. Assists in the periodic medical chart audit and review.  

8. Performs other related duties as assigned. 

JOB QUALIFICATIONS:

High School Diploma or equivalent required 

Minimum one (1) year experience maintaining a major Electronic Health Record information system and/or 30 hours of college courses in Health Information management

Experience in a healthcare industry 

Bi-lingual Spanish preferred

Knowledge of reporting requirements for governmental, public, private and foundation grants/awards

Must have good attention to detail

Scheduled hours and/or work locations are subject to change

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects.

Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.

Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers.

Visual: Average, ordinary, visual acuity necessary to prepare or inspect documents or other materials.

Physical: Sedentary work; sitting most of the time.  May have to lift folders, files, papers, audio/video equipment, and other such items weighing up to approximately 25 lbs.