Health Informatics Analyst III

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC). This position is located in Colorado Springs, CO. It is not a remote opportunity.

Compensation (Pay): $29.46 to $42.72 hourly/based on experience.

Summary of Benefits:

• Medical, Dental, Vision, Life, STD, LTD
• 403(b) Retirement with Company Match
• Paid Time Off
• Tuition Assistance
• Perks Rewards
• Employee Assistance Program

https://www.peakvista.org/resources/benefits-summary

Location: 3205 North Academy Blvd, Colorado Springs, CO 80917

Job Summary: Works with healthcare professionals and operational leadership to support the delivery of high-quality care by analyzing healthcare data, identifying system-level trends, and translating findings into actionable insights through clear data visualizations, reports, and presentations. This role facilitates strategic planning and continuous quality improvement by preparing materials, facilitating meetings, and monitoring progress on population health and clinical quality measures. Additionally, the analyst serves as a subject matter expert on health informatics and value-based care programs/initiatives.

Essential Duties and Responsibilities:

• Analyzes data to uncover effective ways to deliver care.
• Examines healthcare delivery system to identify efficient ways to get information to care team members.
• Uses data visualization skills to present data in easy-to-understand ways to all members of the care team.
• Recommends policy and procedure changes to improve patient care and clinical outcomes.
• Performs literature reviews and summarizes evidence-based practices related to population health initiatives.
• Identifies trends in population health and proposes ideas to address those trends at a system level.
• Aids in effective use of data to monitor progress on population health measures and clinical quality measures.
• Assists in grant application, planning, implementation, and reporting.
• Facilitates monthly clinic quality improvement meetings with clinical and operational leadership.
• Delivers New Employee Orientation presentations for new medical providers.
• Assists with evaluation of Social Determinants of Health (SDOH) and propose ideas to improve patient care related to SDOH data.
• Creates and maintains reports needed for Population Health to include coding, quality, and care coordination.
• Acts as Subject Matter Expert (SME) resource on Health Informatics principles and value-based care contracts and projects
• Maintains records in compliance with regulatory body requirements to include AAAHC and HRSA.
• Communicates effectively to maintain positive working relationships and achieve desired outcomes. 
• Aligns strategy and planning with organizational initiatives.
• Assists members of the Population Health/Quality team as needed.
• Ability to frequently travel to all Peak Vista Community Health Center sites on a regular basis in personal vehicle.
• Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
• Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
• Embraces cultural diversity amongst ourselves and our community.
• Responsible for the human, financial, and material resources as well as data and information entrusted to us.
• Strives to deliver the best outcomes and highest quality service.
• Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
• Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
• All other duties as assigned.

Supervision Exercised: None                             

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.

Education/Experience:

Education: Minimum of a bachelor’s degree in computer science, information systems, information technology or other technical field/business related required or 6 years applicable  experience in lieu of degree.

Experience: Five or more years of experience in areas such as training, electronic health records, application analysis and support, clinical documentation, computerized order entry, results reporting, and other clinical technology required.

Computer Skills: Proficient with internet, Microsoft Office (Word, Excel, Outlook, Power Point), other relevant software programs. Understanding of electronic health record platforms preferred. Data visualization and analytical skills preferred. Familiarity with SmartSheet software preferred.

Certificates and Licenses:

• Applicants must be at least 21 years of age or older to be an eligible driver on behalf of Peak Vista.
• Valid Colorado driver’s license and proof of insurance.
• Must meet and maintain driver criteria as prescribed by Peak Vista’s insurance underwriter.

Other Skills:

• Demonstrates a high degree of emotional intelligence.
• Decisive, flexible, problem solver and results-oriented with the ability and desire to achieve outcomes.
• Effective presenter and educator.
• Ability to work independently and under pressure to follow through on issues.
• Understanding of our patient populations and demonstrated sensitivity to and desire to work with underserved populations.
• Strong skills in project management, business, and clinical process redesign, written and verbal communication, physician relations, and customer satisfaction.
• Must be able to discreetly work with and maintain highly confidential information.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. Prolonged periods of sitting at a desk and working on a computer. The employee is occasionally required to stand and walk.

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com