headspace Mental Health Coach

Company Description

headspace is the National Youth Mental Health Foundation, with Each as a leading agency since 2006. We provide early intervention mental health services to 12-25-year-olds across Australia, offering support through over 145 communities, online and phone counselling, vocational services, and schools.

Job Description

• 0.6FTE | Max-term until June 2026 | Potential to extend
• Based across Narre Warren & Pakenham on the lands of the Bunurong People
• $34.36 - $37.51ph + 12% Super + Generous Salary Packaging benefits of up to $18,550

Your Role, Your Impact
As a Mental Health Coach, you’ll support families and friends of young people aged 12–25 who are navigating mental health challenges. You’ll be the first point of contact for many, helping them understand available services, reduce barriers to access, and coordinate care.
You’ll:

• Conduct intake assessments via phone or in-person to reduce wait times and improve service access.
• Provide psychoeducation, advocacy, and practical support to families and friends.
• Work closely with internal teams and external services to ensure coordinated, culturally safe care.
• Facilitate workshops and contribute to community engagement activities as needed.
• Maintain accurate records and contribute to service improvement through data and feedback.

Who We’re Looking For
We’re looking for someone with hands-on experience supporting young people and their families through mental health challenges. You’ll need to be confident in intake, assessment, and care coordination, and comfortable working across diverse communities.
To be successful, you’ll bring:

• Experience working with young people and families, including CALD, LGBTIQA+, and at-risk groups.
• Skills in mental health assessment, risk management, and therapeutic support.
• A Certificate IV in Mental Health or Mental Health Peer Work (or equivalent).
• Strong communication, time management, and teamwork skills.
• A current Working With Children Check, Criminal History Check, and Driver’s Licence.

What’s in it for You
At Each you’ll be supported to be your best. We provide:

• Diversity & belonging – We value all backgrounds, abilities, and identities.
• Supportive culture – Work with leaders and colleagues who genuinely care.
• Balance your way – Flexible work arrangements to suit your life.
• Boost your pay – Salary packaging up to $18,550 + $2,650 for meals/entertainment.
• Career pathways – Over 200 programs across QLD, NSW, ACT, and VIC.
• Extra leave – Purchase leave, substitute public holidays, and access long service leave.
• Free support – Employee Assistance Program for you and your family.

Additional Information

To view the full Position Description, click here or visit each.com.au > Work With Us > Careers > Open Roles

Questions? Contact Paul Wheel, Intake & Brief Intervention Team Leader at [email protected]

Applications Close: Monday 1st September
Applications will be reviewed as received. Interviews may occur during the advertising period – apply today!

Next Steps in the Hiring Process 
Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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