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Front Desk Receptionist - Patient Navigator - 1.0 FTE (External)

North End Community Health Centre
25 days ago
Full-time
On-site
Halifax, Nova Scotia, Canada
Client/Customer Success

Front Desk Receptionist - Patient Navigator - 1.0 FTE (External)

6 Months Term position with the possibility of extension.

Job Purpose:

We are looking for a Front Desk Receptionist with a focus on patient navigation, who is passionate about supporting the community and working within a team environment. The front desk reception team works to provide a welcoming, supportive atmosphere while assisting community members to access health-related programs and services. This is a unique front desk position that requires an ability to work alongside people from diverse backgrounds including those experiencing poverty, mental health, or physical challenges. Client service is of the utmost importance in this role.

The front desk reception team works alongside physicians, nurses, dietitians, social workers, mental health staff, our dental team, and several support staff. The front desk reception team members are key members of the team providing reception and scheduling services for all members of the health team and other support staff.

Education and Experience: 

  • Completion of Grade 12
  • Completion of Office or Business Administration program, OR
  • Equivalent experience working in a client service industry in healthcare setup .
  • Experience using EMR is an asset 

Click here for Detailed Job Description Patient Navigator


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