Executive Director, Quality Improvement

What does it look like when quality isn't just a department, it's a culture? At Logan Health, we believe every patient deserves care that is safe, effective, and deeply human. We're looking for a visionary Executive Director of Quality Improvement to make that belief a measurable reality.

This is more than an oversight role. It's an invitation to shape how an entire health system thinks about safety, performance, and the patient experience, from the boardroom to the bedside.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Who You Are

You're an experienced healthcare leader who brings equal parts analytical rigor and relational intelligence. You don't just read the data — you build the story behind it and mobilize teams to act on it. You're comfortable at the executive table and equally effective on the floor, earning trust through transparency, expertise, and a genuine commitment to excellence.
 

What sets you apart:

• You lead through influence — building alignment across clinical, operational, and administrative stakeholders.

• You're a strategic thinker who can execute — comfortable setting direction and rolling up your sleeves.

• You bring emotional intelligence and integrity to every interaction, especially the hard ones.

• You turn complex data into meaningful, actionable narratives for diverse audiences.

• You thrive in complex environments and navigate accreditation and compliance with confidence.

• You're committed to lifelong learning — for yourself and the teams you develop.

As a trusted executive leader and strategic advisor, you'll set the direction for Logan Health's quality improvement, patient safety, and performance management programs across the entire organization. You'll build coalitions with clinical, operational, and executive leaders — translating data into action and turning insight into lasting change.
 

You'll lead with purpose across a broad portfolio:

• Develop and lead a comprehensive quality strategy aligned with organizational priorities, regulatory requirements, and patient care goals.

• Guide hospital-wide quality and performance improvement initiatives — clinical outcomes, core measures, reliability, and evidence-based practice.

• Oversee patient safety programs, including event reporting, root cause analysis, corrective action planning, and safety culture initiatives.

• Drive the design and use of quality dashboards, scorecards, benchmarking tools, data validation, and executive reporting.

• Champion patient experience — advancing person- and family-centered care and integrating patient-reported outcomes.

• Ensure readiness and compliance with CMS Conditions of Participation, accreditation standards, and all applicable state and federal requirements.

• Develop, mentor, and inspire quality and clinical staff in a culture of continuous improvement, collaboration, and transparency.

• Lead multidisciplinary teams and committees in sustained performance improvement and regulatory excellence.

• Build responsive relationships with patients and families, clinical staff, medical staff, and organizational leaders to foster shared accountability.

Minimum Qualifications

• Bachelor's degree in a related field required; Master's degree preferred.

• Advanced training specific to quality improvement preferred.

• Minimum of 8 years of experience in a Quality Improvement role.

• Minimum of 7 years of leadership experience required.

• Demonstrated proficiency with accreditation processes required.

• Demonstrated proficiency in data analytics and reporting required.

• Experience leading successful redesign of healthcare delivery systems that improved financial outcomes and quality indicators required.

• Demonstrated proficiency with both inpatient and ambulatory quality initiatives is required.

• Excellent organizational, critical thinking, and communication skills — written and verbal.

• Strong interpersonal skills; able to manage sensitive situations with tact, professionalism, and diplomacy.

• Proficiency with Microsoft Office Suite; ability to learn additional software as needed.

Why Logan Health

Logan Health is a regional health system anchored in the heart of northwest Montana, where the mission of caring for our community runs as deep as the Rockies. We are a place where leaders are empowered to do their best work, where quality is championed at every level, and where the impact of your work is visible every single day.
 

This role is central to who we aspire to be, and who we're becoming. If you're ready to lead with purpose, build with intention, and make quality the heartbeat of an organization, we'd love to meet you.

Shift:

Day Shift - Variable Hours (United States of America)

Schedule:

Logan Health operates 24 hours per day, seven days per week.  Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.