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EMR Trainer | UK & Ireland | Freelance

futureproof
Contract
Remote
Healthcare Tech & Health Informatics

This is a remote position.<\/p>

A <\/span>European fertility sector leader<\/span><\/b> is rolling out a comprehensive digital suite—including <\/span>CRM<\/span><\/b>, <\/span>EMR<\/span><\/b>, a <\/span>mobile app<\/span><\/b>, and a <\/span>data platform<\/span><\/b>—to harmonize operations across IVF clinics in multiple European countries. We are seeking a <\/span>Multilingual Trainer<\/span><\/b> based in the UK to support clinic teams in effectively adopting these digital tools.<\/span>
<\/span><\/p>

The ideal candidate will have experience working in <\/span>fertility or IVF clinics<\/span><\/b>, fluency in English and other European languages, and confidence in delivering training to both clinical and administrative teams. This role is vital in supporting user adoption through clear, hands\-on, and engaging training sessions across the clinic network.<\/span>
<\/span><\/p>

Key Responsibilities<\/span><\/b>
<\/span><\/h3>
  • Deliver training on <\/span>EMR system features<\/span><\/b>, clinical workflows, and best practices to multidisciplinary teams<\/span>
    <\/span><\/p><\/li>

  • Develop <\/span>user manuals<\/span><\/b>, <\/span>e\-learning modules<\/span><\/b>, <\/span>job aids<\/span><\/b>, and documentation tailored to specific audiences (clinical, administrative, management)<\/span>
    <\/span><\/p><\/li>

  • Customize training content based on user roles and departmental needs<\/span>
    <\/span><\/p><\/li>

  • Conduct <\/span>live workshops<\/span><\/b>, <\/span>webinars<\/span><\/b>, and <\/span>1:1 coaching sessions<\/span><\/b>
    <\/span><\/p><\/li>

  • Communicate system updates and enhancements effectively to users<\/span>
    <\/span><\/p><\/li>

  • Provide <\/span>ongoing support<\/span><\/b> and <\/span>refresher training<\/span><\/b> post\-implementation<\/span>
    <\/span><\/p><\/li>

  • Collect trainee feedback and continuously refine training programs<\/span>
    <\/span><\/p><\/li>

  • Monitor system adoption, identify <\/span>knowledge gaps<\/span><\/b> or usability issues, and support resolution<\/span>
    <\/span><\/p><\/li>

  • Support clinics during and after go\-lives to ensure smooth transitions<\/span>
    <\/span><\/p><\/li> <\/ul>


    <\/div><\/span>

    Requirements<\/h3>
    • Experience working in <\/span>fertility or IVF clinics<\/span><\/b>, ideally in <\/span>Laboratory or Clinical roles<\/span><\/b> (required)<\/span>
      <\/span><\/p><\/li>

    • Strong knowledge of <\/span>clinical workflows<\/span><\/b> and the patient journey in reproductive health settings<\/span>
      <\/span><\/p><\/li>

    • Excellent <\/span>communication<\/span><\/b>, <\/span>presentation<\/span><\/b>, and <\/span>interpersonal<\/span><\/b> skills<\/span>
      <\/span><\/p><\/li>

    • Ability to translate complex technical concepts into <\/span>user\-friendly<\/span><\/b> content<\/span>
      <\/span><\/p><\/li>

    • Solid working knowledge of <\/span>EMR systems<\/span><\/b>; confident with digital tools<\/span>
      <\/span><\/p><\/li>

    • Based in the <\/span>UK<\/span><\/b>, with willingness to travel ~50% across European clinics<\/span>
      <\/span><\/p><\/li> <\/ul>

      Preferred Qualifications \/ Advantages<\/span><\/b>
      <\/span><\/h3>
      • Previous experience as a <\/span>trainer<\/span><\/b>, <\/span>instructor<\/span><\/b>, or <\/span>EMR specialist<\/span><\/b>
        <\/span><\/p><\/li>

      • Proficiency in <\/span>Spanish, Italian, Czech<\/span><\/b>, or <\/span>Slovak<\/span><\/b>
        <\/span><\/p><\/li>

      • Degree or certification in <\/span>Healthcare<\/span><\/b>, <\/span>Education<\/span><\/b>, <\/span>Information Technology<\/span><\/b>, or <\/span>Business<\/span><\/b>
        <\/span><\/p><\/li> <\/ul>


        <\/div><\/span>

        Benefits<\/h3>
        • A high\-impact role at the intersection of data, healthcare, and digital product design
          <\/span><\/li>
        • The opportunity to co\-shape Digital Suite products and data strategy across Europe
          <\/span><\/li>
        • Close collaboration with various IT and business roles in the healthcare domain
          <\/span><\/li>
        • A flexible and collaborative international environment that values quality, accountability, and continuous learning
          <\/span><\/li>
        • Freelance \/ B2B engagement<\/b>
          <\/b><\/span><\/li>
        • Remote work within the United Kingdom or Ireland.<\/b>
          <\/span><\/li> <\/ul>

          <\/div><\/span>
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