Director of Nursing - Emergency Center & Clinical Support Operations

We're searching for a Director of Nursing - Emergency Center & Clinical Support Services, someone who works well in a fast-paced setting. In this position, you'll provide 24-hour accountability for the clinical, administrative and human resources activities within designated clinical service(s), and ensure the delivery of high-quality, cost-effective, developmentally appropriate patient care in a family-centered care environment.

Think you’ve got what it takes? 
 

Responsibilities:

• Ensure the delivery of safe, high-quality, age -appropriate, cost-effective care and/or service within a family-centered care environment, as measured by variance analysis reports, revenue enhancement/expense reduction, patient satisfaction scores, patient complaints, regulatory compliance, and new programs/initiatives
• Lead/participate in quality improvement projects to enhance patient care delivery and/or patient satisfaction
• Mentor other leaders to enhance their performance and promote the ongoing development of staff as measured by observation, records of development sessions, and feedback from leaders and staff
• Establish and maintain effective working relationships with medical leadership, direct reports and appropriate interdepartmental liaisons to ensure the achievement of identified goals
• Ensure creation of a work climate that fosters employee participation, satisfaction and organizational commitment as measured by annual employee survey results, turnover rates, and employee initiatives
• Identify, provide and create opportunities for all staff's ongoing professional development to provide a consistent level of service
• Develop and prioritize service-based goals that support our strategic plan as measured by direct observation
• Ensure regulatory compliance with all applicable regulatory entities such as the Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), Texas Department of Health and Human Services (THHS), etc. 
• As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards

Skills & Requirements

• Bachelor’s degree in nursing and master’s degree in nursing, business, or healthcare related field required
• Licenses and certifications:
• RN - Lic-Registered Nurses by Texas Board of Nursing or Nursing Licensure Compact required
• CNL - Cert-Clinical Nurse Leader by American Association of Colleges of Nursing preferred
• Completion of certification within 1 year of assuming the role preferred
• 5 years of nursing experience, including 3 years of management/leadership experience required