Director IT Governance and Process Improvement

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). 

The Impact you will have in this role:

The Technology Investment Strategy team is tasked with implementing and leading an IT workforce strategy and workforce governance framework across all of Technology.  This includes setting the guidance for how managers select and source talent, through which channels (direct or as contingent labor), working closely with hiring managers to ensure they follow that guidance, and ensuring that IT is leveraging their workforce to drive the right outcomes.  The team works in close partnership with FP&A, HR, and the Corporate Procurement teams.

The IT Workforce Strategy lead role is responsible for closely coordinating and partnering with IT engagement leads to help them understand and proactively manage their current and future workforce needs, including FTE:CW ratios, on/offshore mix, and diversity of seniority.  This role will also work with Sourcing and Vendor Management to ensure our network of contingent partners is properly maintained, so that the hiring managers can know which vendors have specific skill sets available to them, what DTCC’s exposure is to each vendor, and which are possible new vendors for consideration.  Additionally, an ideal candidate would be able to take inputs from the IT Service and Portfolio strategies, to assess future workforce needs, and help the IT service leads define their future state target operating model.

Your Primary Responsibilities:

• Build effective working relationships with senior business, technology and control group leadership
• Effective collaboration, expectations management and partnership with multiple internal and external partners
• Participate as a technology leader in helping to move the entire organization towards our objectives
• Translating multiple data elements (both financial and IT-orientated) into a tangible product which can drive insights and decision making
• Ability to influence, both directly and indirectly, peers and leaders across the organization on the IT Workforce strategy
• Drives continuous improvement activities and implementations across functional areas
• Support the execution of labor spend management and cost analysis, while also understanding the layered nature of IT expenses, and the multiple accountability layers that brings
• Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior

Qualifications:

• Minimum of 10 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Experience with IT Workforce Strategy and defining Target Operating Models
• Understanding of the role of IT Product Managers and Service Owners within a large IT organization
• Understanding of the role of IT Project Management within a large IT organization
• Knowledge of IT Financial Management
• Ability to easily navigate large data sets, and be able to identify trends and opportunity areas quickly and efficiently
• Demonstrates reliability by taking vital actions to continuously meet required deadlines and goals.
• Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in essential team tasks and decisions.
• Articulates information clearly and presents information optimally and expertly when working with others.
• Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, unquestioning relationships while at the same time is comfortable challenging ideas.
• Thinks enthusiastically and out of the box, generates new insights and processes, and confidently pursues challenges as new avenues of opportunity. 

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.