Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
We have an exciting opportunity for a Band 4 Diabetes Education and Self-Management for Ongoing and Newly Diagnosed (DESMOND) Educator to join our friendly and supportive team within Brent and Harrow Community Diabetes Service.
This is a key role, focusing on delivering DESMOND structured education and supporting patients to better manage their diabetes. The overall aim is to help patients improve their health and quality of life through effective education, coordination, and clinical support.
Main Duties and Responsibilities will be to Deliver DESMOND structured education sessions to patients. Support the administrative aspects of delivering the course. Engage in audit and data collection to support our Primary Care Network. Participate in training and development to become a proficient educator. Work collaboratively with colleagues across Brent and Harrow to ensure high-quality service delivery.
Requirements: undertake DESMOND training, Strong commitment to always maintaining patient confidentiality, Flexibility to work across sites in Brent and Harrow. Availability for 6-day working (Monday–Saturday), with an expectation of one Saturday in every four weeks.
This role offers an excellent opportunity for a motivated and compassionate individual to develop their skills as an educator while making a real difference to the lives of people living with diabetes.
• Commitment to undertaking Desmond Training
• To always ensure patient confidentiality
• Will be required to work cross-site in Brent and Harrow to deliver Desmond.
• 6-day working (Monday – Saturday) – with an expectation of one Saturday in every four weeks.
To follow the prescribed training programme for DESMOND Educators (non-HCP), which will include:
• Observing a local DESMOND education course. Attending 3 separate days of training organised by the DESMOND National Programme which may involve travel to attend.
• Committing to a mentorship programme delivered locally by an assigned mentor (an experienced and accredited healthcare professional DESMOND Educator).
• Using the development workbook and other resources to support ongoing development as a DESMOND Educator.
• To participate in the DESMOND Training and Quality Development Framework.
• Delivery of Desmond Structured Education
• To deliver the DESMOND Newly Diagnosed & Foundation modules together with an accredited healthcare professional DESMOND Educator.
• To work as part of a team to effectively deliver the DESMOND ND/F modules according to the curriculum and using the appropriate resources.
• To be prepared to study (e.g. using development workbook, curriculum and training materials and preparing for sessions).
• To carry out self-evaluation after delivery of every DESMOND education course.
Just as we care about our patients’ well-being, we care about yours!
We can offer you:
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.
Due to high application volumes, this vacancy may close before the advertised date. Please apply promptly if you meet the Person Specification.
Only candidates who clearly demonstrate how they meet the criteria will be shortlisted.
Interview details will be emailed after the closing date—please check your email regularly.
CLCH Commitment to Equality, Diversity, and Inclusion
CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.
As a Disability Confident employer, we pledge to:
• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.
We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.
Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk