Customer Advocacy Clinical Specialist
millenniumsoft
On-site
Covington, Georgia, United States
Business, Sales & Marketing
Position : Customer Advocacy Clinical
Location : Covington, GA
Duration : 12 Months Contract
Start Time : 8:00 AM
End Time : 4:30 PM
Total Hours/week :40.00
Description:
- Customer Advocacy-Clinical is responsible for managing the clinical related customer experiences for our products and services and for prioritizing business opportunities and product/ service solutions.
- Typically is a college / university graduate or has equivalent experience.
- Has basic knowledge of theories, practices and procedures in a job family or skill.
- Applies knowledge and skills to complete own work.
- Depends on others for instruction, guidance and direction.
- Develops competence in own area by performing routine work.
- Main responsibility is reviewing files and closing complaints. Role is strictly computer based.
Must have:
- College degree is strongly preferred for advancement (accounting, sciences, engineering)
- Excellent attention to detail
- Computer proficiency is a must
- Excel and Microsoft Word proficiency
- Data entry skills