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Clinical Support Specialist, North/East Region

Stryker
Full-time
On-site
Riyadh, Saudi Arabia
Administration, Operations & Management
Work Flexibility: Field-based

We are looking for a Clinical Support Specialist in the North/East Region to provide direct support for all Stryker products associated with Joint Replacement procedures.

What you will do:

  • Attend cases and service existing and new customer base within the theatre and clinical environment

  • Leads communication with stakeholders, presents finding and manages key client relationships.

  • Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.

  • Providing theatre and wider HCP staff within depth training on Stryker products

  • Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.

  • Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad range of customers.

  • Conducts trials and evaluations of products in theatre and clinical environments as required.


What you need:

Required:

  • Minimum 2 years of relevant experience in clinical support.

  • Experience in Orthopaedics

  • Analytical thinking.

  • Ability to work in a collaborative manner with colleagues and customers.

  • Ability to self-motivate and work under pressure.

Preferred:

Certified Theatre Practitioner or ODA, professional training in a medical environment.

Experience in Trauma and Extremities.

Industry background also advantageous.

Travel Percentage: None