Clinical Liaison, Inpatient Rehab
Lifepoint HealthJob Type: Full time
Your experience matters!
At Rehabilitation Institute of South San Antonio, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person.
The Rehabilitation Institute of South San Antonio is a 36-bed inpatient acute rehabilitation hospital located at 12011 SE Loop 410 Access Road in San Antonio, Texas. It’s designed for individuals recovering from serious injuries or illnesses that have affected their ability to function independently.
This new, state-of-the-art facility provides intensive, patient-focused rehabilitation services, including physical, occupational, and speech therapy. It specializes in helping patients regain mobility, strength, and independence after events like strokes, traumatic injuries, or surgeries.
As a Clinical Liaison joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
How you’ll contribute
Builds and maintains referral relationships to drive appropriate admissions to the hospital. Coordinates the intake and pre-admission screening process, conducts on-site clinical assessments to determine suitability for acute rehabilitation, educates patients/families on services and participation requirements, and serves as the primary external contact for case managers, discharge planners, physicians, and payors.
Essential Functions
- Assist and coordinate the intake and pre-admission screening process.
- Perform on-site clinical assessments (typically at referring facilities) to determine appropriateness for admission.
- Educate patients and families on rehabilitation options, level of care, and expectations for participation.
- Serve as the initial contact for external case management, discharge planners, payors, and hospital partners.
- Conduct face-to-face, in-service educational visits with physicians, case managers, and other professionals.
- Inform and educate community decision-makers about the hospital and acute rehabilitation services to develop census through direct outreach.
- Document screenings, decisions, and communications accurately and timely in EMR and tracking systems.
- Perform other duties as assigned.
Additional Information
Role involves routine travel to referring facilities and community partners; valid driver’s license and clean driving record required. Success measures include timeliness of screenings, conversion rates, and quality of referral relationships. Works closely with admissions, nursing, therapy, and case management to ensure smooth transitions and payer authorization compliance.
Qualifications and requirements:
Education: Bachelor’s degree preferred.
Licensure/Certification: Current clinical licensure required (e.g., RN, PT, OT, SLP, MSW) per state requirements.
Experience: Prior marketing/sales experience preferred; prior clinical experience with demonstrated assessment skills and EMR proficiency preferred; formal sales training preferred.
Skills: Excellent oral and written communication, strong interpersonal and presentation skills, customer relationship building, sound clinical judgment, organization/time-management, and basic computer/data-entry proficiency.
About us
Rehabilitation Institute of South San Antonio is located in San Antonio, TX, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters.
EEOC Statement
“Rehabilitation Institute of South San Antonio is an Equal Opportunity Employer. Rehabilitation Institute of South San Antonio is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”