Clinical Liaison - Inpatient Rehab

Baylor Scott & White Institute for Rehabilitation - Day Neuro Program

A joint venture partnership between Select Medical & Baylor Scott & White

Location: Dallas, TX

Clinical Liaison (RN, OT, PT, or SLP)

• Annual salary ranges from $74,000 to $100,000, depending on years of relevant work experience
• Uncapped Monthly Bonus Incentives in addition to base salary

Schedule: Monday - Friday, 8 AM - 4:30 PM. Weekend on-call, as needed.

Clinical Liaisons are advocates who educate and guide patients toward the next level of care, while building relationships in the local medical community to help grow referrals and admissions into our Outpatient Day Neuro Program. This program serves the Brain Injury population on an outpatient basis, working with TBI, NTBI, and post-stroke patients.

You can learn more about our Day Neuro Program here: https://www.bswrehab.com/conditions-and-services/neurologic-rehabilitation/day-neuro-services/

Please also watch one of our patient success stories to help understand the impact of Neuro Transitional Rehabilitation: https://www.bswrehab.com/patients-and-caregivers/success-stories/jesus-garcia/

Specific Duties

• Develops relationships, provides excellent customer service, and educates referral sources on services provided by Baylor Rehab
• Advocating for patients and helping them access the care they need.
• Interfacing with physicians and approaching physicians who may be unfamiliar with our level of care.
• Creating target lists of contacts and decision makers in assigned hospitals.
• Obtaining insurance approvals and authorizations, as well as facilitating appeals for patients
• Demonstrating positive referrer satisfaction and account retention.
• Educating potential patients and families on acute rehabilitation and the benefits of program(s).
• Supporting Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Developing strategies to grow market share in core business lines in assigned hospitals.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Minimum Qualifications

• Current and valid TX state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, or Occupational Therapist

Preferred Experience

• Two years of experience working in a hospital or acute rehab setting, or previous experience working in a clinical liaison role 
• Demonstrated competency with the preadmission process, including assessments and relationship building in a rehabilitation setting or in another post-acute care setting 
• Experience with insurance approvals, prior authorizations, and the appeals process.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Why Join Us:

• Earn More: Uncapped monthly bonus program

• Start Strong: Extensive orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans