Clinical Liaison

Your experience matters 

At Ascension St. Thomas Rehabilitation Hospital we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

 What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:  

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off 

Employee Assistance Program – mental, physical, and financial wellness assistance

Tuition Reimbursement/Assistance for qualified applicants

And much more...

Job Summary: 

Clinical Liaison 

Builds and maintains referral relationships to drive appropriate admissions to the hospital. Coordinates the intake and pre-admission screening process, conducts on-site clinical assessments to determine suitability for acute rehabilitation, educates patients/families on services and participation requirements, and serves as the primary external contact for case managers, discharge planners, physicians, and payors.

Essential Functions:  

Assist and coordinate the intake and pre-admission screening process.

Perform on-site clinical assessments (typically at referring facilities) to determine appropriateness for admission.

Educate patients and families on rehabilitation options, level of care, and expectations for participation.

Serve as the initial contact for external case management, discharge planners, payors, and hospital partners.

Conduct face-to-face, in-service educational visits with physicians, case managers, and other professionals.

Inform and educate community decision-makers about the hospital and acute rehabilitation services to develop census through direct outreach.

Document screenings, decisions, and communications accurately and timely in EMR and tracking systems.

Perform other duties as assigned.

Additional Information

Role involves routine travel to referring facilities and community partners; valid driver’s license and clean driving record required. Success measures include timeliness of screenings, conversion rates, and quality of referral relationships. Works closely with admissions, nursing, therapy, and case management to ensure smooth transitions and payer authorization compliance.

Education: Bachelor’s degree preferred.

Licensure/Certification: Current clinical licensure required (e.g., RN, PT, OT, SLP, MSW) per state requirements.

Experience: Prior marketing/sales experience preferred; prior clinical experience with demonstrated assessment skills and EMR proficiency preferred; formal sales training preferred.

EEOC Statement:

Ascension St. Thomas Rehabilitation Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.