Clinical Educator, Ambulatory

Site: Mass General Brigham Medical Group, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

We are seeking a full-time, 40-hour Clinical Educator to join our Mass General Brigham Medical Group team. This role is primarily onsite, with the majority of time spent rounding across primary care and specialty practices during standard practice hours, providing hands-on education, training, and real-time clinical support.

The Clinical Educator is a key member of the Mass General Brigham Medical Group Education and Training Team, supporting the MetroWest Region and approximately 30 ambulatory practices. In this role, you will provide education and training support to clinical staff members, including but not limited to nurses, medical assistants, orthopedic technicians, athletic trainers, and phlebotomists. You will also collaborate closely with a multidisciplinary team of 15 educators and partner with operations and ancillary departments to standardize training, implement best practices, and deliver equitable support across all Medical Group regions.

This highly visible and autonomous role positions you as a trusted resource within the practices, rounding with both new and experienced staff, observing workflows, and developing targeted education based on real-time needs. This role is ideal for an experienced clinical professional who thrives in a dynamic environment, values collaboration, and is passionate about continuous improvement and education.

 

Job Summary

Summary
Responsible for the planning, implementation, and evaluation of educational programs for clinical support staff within the ambulatory facilities. This role aims to enhance clinical skills, promote best practices, and ensure compliance with regulatory standards.

Does this position require Patient Care?
Yes

Essential Functions

Design and develop educational programs and curricula tailored to the needs of clinical support staff, covering clinical procedures, patient care protocols, technological advancements, and regulatory compliance.

Conduct educational sessions, workshops, and in-service training to enhance clinical staff knowledge, skills, and competencies, utilizing various teaching methodologies and resources.

Facilitate orientation programs for new clinical hires, supporting their introduction to ambulatory policies, procedures, and standards of care.

Organize and promote continuing education opportunities for clinical staff, encouraging ongoing professional development, and facilitating access to relevant training resources.

Evaluate and assess the clinical skills and competencies of clinical staff, providing constructive feedback and collaborating with management on individual development plans where needed.

Ensure clinical staff compliance with healthcare regulations, accreditation standards, and best practices through education, training, and audits.

Work collaboratively with leadership, department heads, and other healthcare professionals to align educational initiatives with organizational goals and quality improvement efforts.

Maintain accurate records of educational programs, attendance, evaluations, and staff competencies, providing reports as required by regulatory bodies and ambulatory administration.

 

Education
Bachelor's Degree Nursing required

Master's Degree Nursing preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Registered Nurse [RN - State License] - Required

Experience
Clinical nursing experience 3-5 years required

Health training or educator experience 2-3 years preferred

 

Epic Experience strongly preferred.

 

Onsite

 

2000 Washington Street

 

40

 

Regular

 

Day (United States of America)

 

Pay Range

$93,953.60 - $136,739.20/Annual

 

Grade

7

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework