Clinical Education & Product Insights Intern - Arbutus Medical

Arbutus Medical is a rapidly growing medical device venture developing a portfolio of procedure kits to  streamline surgery “outside the OR”, starting with orthopaedic trauma procedures in the ER.

We are a fast-growing team seeking an intern for a unique opportunity to work at the intersection of clinical education, product development, and field operations, supporting real-world surgical training environments. This will be a 16-week internship beginning in May 2026.

What We Offer

• Competitive salary (budgeted $4,800/month gross salary)
• An exciting opportunity to get real-world experience in the field 
• A purpose-driven workplace with passionate teammates who want to help patients and make a positive difference in the world

Detailed Role Description

We are seeking a highly motivated intern to support our Clinical Education and Product teams during peak residency training season.

This role is hands-on, fast-paced, and field-oriented. You will act as the “eyes and ears” of the organization, embedded in surgical training environments across residency programs, capturing insights that directly inform product development and commercial strategy.

This role requires the ability to travel 90% in the U.S. 

Key responsibilities:

Clinical Training Support

• Support the execution of cadaver labs and residency training sessions
• Assist clinical leaders during sessions
• Help train residents and interns on proper product use
• Capture photos, notes, and key observations during sessions

Field Insights & Product Feedback

• Actively gather real-time surgeon and resident feedback (“utterances”)
• Record and submit voice notes and structured observations
• Identify trends, challenges, and opportunities related to product use
• Support early-stage new product development (NPD) insights

Documentation & Coordination

• Track session attendance, contacts, and key stakeholders
• Collect and organize documentation post-session
• Ensure accurate and timely entry of insights into CRM systems
• Seek out any missing information/data to ensure complete datasets

Research & Analysis

• Conduct post-residency turnover research
• Analyze feedback across sessions to identify patterns
• Support coordination of insights across multiple programs

Final Deliverable

• Prepare and present a final insights report including:
• Key themes and patterns observed
• Product feedback and recommendations
• Opportunities for improvement in training or product design 

Why this role, and why now?

Arbutus Medical is reinventing how surgery is done Outside the OR™,  starting within the ER, where surgeons struggle with 1M+ bedside procedures a year due to outdated workflows. We’re building the market’s first portfolio of procedure kit “grab bags” to streamline these procedures, and have launched two FDA-cleared products to date, TrakPak® (to streamline bedside skeletal traction) and SwiftKit™ (to streamline treatment of fingertip trauma). These are two truly differentiated products that solve practical workflow problems, saving up to 45 min/patient, helping hospitals win back resources and keep staff happy, while improving quality of patient care. We are already in 75+ U.S. hospitals (including more than 20% of all Level 1 Trauma Centers), have a high double-digit growth rate, and are backed by a deep roster of Canadian healthtech investors. Entering 2026, we are ready to accelerate product development and scale up US sales and medical education to set a new standard of care in our target procedures.

Our Commitment to Diversity, Equity, and Inclusion

Arbutus Medical is committed to making diversity, equity, and inclusion part of everything we do, from how we build our products to how we build our workforce. If this resonates with you, please apply – even if you don’t feel like you “check all the boxes.” Also, let us know if we can provide any specific accessibility considerations throughout the interview and candidate screening process.

About Arbutus Medical Inc.

Arbutus Medical Inc. is a privately held ISO13485 medical device company headquartered in Vancouver, Canada. Arbutus Medical is a medical device innovation engine that streamlines surgical inefficiencies for the good of patient care. The company is currently focused on improving the standard of care for simple orthopaedic trauma procedures commonly performed in hospital Emergency Rooms (ERs). Its two leading products are TrakPak®, a procedure kit that streamlines bedside skeletal traction, and Digit Revision SwiftKit™, a procedure kit that streamlines revision amputations of fingers and toes. In addition, the company has made one of its patented platforms, (DrillCover Technology™, which adapts DEWALT® drills for surgery) available at accessible price points around the globe. The company’s products have regulatory clearances from the U.S. Food & Drug Administration (FDA) and Health Canada, and have been used by customers in 40 countries, enabling an estimated 130,000 surgeries to date. For more information about Arbutus Medical, visit arbutusmedical.com and follow the company on LinkedIn.

Requirements

• Current student or recent graduate of a post-secondary program in Biomedical Engineering, Health Sciences, or a related field
• Strong organizational skills with high attention to detail
• Self-starter mindset:  proactive, resourceful, and comfortable in ambiguity
• Excellent communication skills (written and verbal)
• Prior experience or exposure to cadaver labs 
• Comfortable in fast-paced, field-based environments
• Interest in healthcare, medical devices, or clinical environments

Bonus (not required):

• Background in health sciences, engineering, or business
• Experience with research, data collection, or CRM tools
• Comfort interacting with clinicians and healthcare professionals

What We Offer

• Competitive salary (budgeted $4,800/month gross salary)
• An exciting opportunity to get real-world experience in the field 
• A purpose-driven workplace with passionate teammates who want to help patients and make a positive difference in the world