Overview:
The Site Project Manager is responsible for local site-specific Post Go-Live Electronic Health Record (EHR) Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication.
Roles and Responsibilities
• Manage all communication and relationships between the site and the Oracle Health Readiness Team
• Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live
• Present content and drive execution of the Readiness Support Methodology at a local level
• Own coordination of the Event Driven methodology with internal and external stakeholders for specified site(s)
• Work closely with internal Engagement Management Team on Deployment schedules and events
• Coordinate and manage all site call and event execution
• Responsible for tracking the timeline for IMS Updates to the VISN PM
• Responsible for tracking the timeline of PGL events for the MPR to report back to VISN PM
• Responsible for tracking and management of the Readiness Checklist
• Participate in internal scrums with Site Readiness counterparts
• Manage all site-specific risks and report back through internal Site Readiness scrums
Recommended Qualifications for Site Project Manager
Education & Experience
• Bachelor’s degree in healthcare administration, nursing, health informatics, business, or a related field (required)
• Master’s degree in health informatics, public health, business administration (MBA), or project management (preferred)
• 5+ years of experience in healthcare IT, clinical informatics, or EHR implementation/project management (required)
• Experience managing EHR transitions or post-go-live optimization efforts (strongly preferred)
• Prior experience working in a hospital, healthcare system, or VA environment (preferred)
• Hands-on experience with Oracle Health/Cerner solutions, including design, build, implementation, troubleshooting, and optimization (required)
Certifications (Preferred but Not Required)
• PMP (Project Management Professional) – if responsible for large-scale project planning
• Certified Professional in Healthcare Information and Management Systems (CPHIMS) – validates informatics expertise
• Lean Six Sigma (Green Belt or higher) – if involved in process improvement
• Change Management Certification (e.g., Prosci) – beneficial for driving EHR adoption
Core Skills & Competencies
Project Management & Execution
• Experience leading site-specific readiness projects related to EHR implementation and transition
• Ability to track deliverables and align them with Post Go-Live (PGL) eadiness milestones
• Strong understanding of Event-Driven Methodology (EDM) and transition frameworks
• Ability to assess current-state processes and provide strategic recommendations for future-state improvements
Oracle Health/Cerner Solutions Expertise
• Experience designing, configuring, and implementing Oracle Health/Cerner solutions, including clinical and operational workflows
• Ability to troubleshoot and resolve EHR-related issues, collaborating with IT and clinical staff
• Familiarity with Millennium architecture, PowerChart, Orders, and other Oracle Health/Cerner applications
• Understanding of system testing, validation, and optimization to enhance user adoption and system performance
Healthcare & Informatics Expertise
• Deep understanding of clinical workflows, informatics principles, and site readiness requirements
• Knowledge of VA and Oracle Health (Cerner) policies, contract, EHR governance, and post-go-live expectations
• Familiarity with EHR data governance, reporting, and compliance (HIPAA, HITECH, etc.)
Stakeholder Engagement & Communication
• Experience engaging with local site informatics teams, leadership, and Oracle Health workstreams
• Ability to facilitate collaborative problem-solving between technical, clinical, and operational teams
• Strong verbal and written communication skills for presenting readiness updates and reports
• Ability to work across multiple internal and external teams, ensuring alignment and shared objectives
• Professional presence with the ability to foster a culture of change and adaptability
Adaptability & Independent Work
• Agile and flexible in dynamic environments, able to adjust priorities as needed
• Ability to work independently with minimal instruction, making informed decisions and driving initiatives forward
• Comfortable managing ambiguity and navigating complex challenges with a solution-oriented mindset
• Positive attitude and commitment to fostering collaboration and continuous improvement
Technical & Analytical Skills
• Proficiency in Microsoft Project, Smartsheet, Jira, Confluence, or similar project tracking tools
• Ability to interpret EHR performance metrics and readiness indicators to drive decision-making
• Familiarity with change request tracking, ticketing systems, and ITIL service management processes (preferred)
• Strong attention to detail with the ability to proofread and edit content to ensure high-quality deliverables
An experienced professional who is a domain and process expert with a deep understanding of research, clinical practices and solutions. Partner with Oracle client Clinical leadership to form longitudinal relationships and holistically impact client performance and satisfaction through optimization activities and strategic initiatives during client project engagements. Collaborate with development teams to design and position innovative solutions in the marketplace. Leads solution design for existing and prospective external customer engagements. Identifies areas for new solution offerings. Analyzes external customer needs and exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex solutions to help ensure Oracle solution meets the customer’s objectives by combining industry best practices and product/process knowledge. Influences external customer leadership in acceptance of Oracle solutions and services to facilitate the closing of deals. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated solutions. Supports the business development efforts by pursuing new opportunities and extensions. May perform other duties as assigned.
Career Level - IC4