Certified Patient Navigator in Florida

Job Description

Location: Florida
Job Type: Part-time
Compensation: Hourly

We are hiring a Certified Patient Navigator to support patients through their care journey in Florida. This is a telecommute / work from home position for candidates who currently reside in Florida and are certified as Patient Navigators in the state. The role requires hands-on navigation experience and strong knowledge of Medicare and Medicaid.

Responsibilities

• Guide patients through appointments, referrals, and follow-up care.

• Assist patients with Medicare and Medicaid eligibility, benefits, and coverage questions.

• Provide clear, supportive patient education and next steps.

• Maintain accurate and timely patient records and documentation.

• Communicate with clinics, care teams, and community partners.

• Identify barriers to care and connect patients to appropriate resources.

• Ensure HIPAA compliance and protect patient confidentiality.

• Support patients by phone, email, and telehealth as part of a telecommute workflow.

Required Qualifications

• Active Florida state certification as a Patient Navigator.

• At least 1 year of direct experience working as a Patient Navigator.

• Strong working knowledge of Medicare and Medicaid.

• High school diploma or GED.

• Experience using EHR systems and scheduling platforms.

• Strong communication and organizational skills.

• Ability to work independently in a home office environment.

• Must currently reside in Florida and be legally authorized to work in the United States.

Preferred (Not Required)

• College coursework or a degree in a health-related field.

• Additional experience in clinics, hospitals, care coordination, or case management.

Additional Information

• Flexible part-time schedule.

• Hourly rate based on experience and certification.

• Level II background check required.

• For a Florida-certified Patient Navigator role, residency in Florida is the norm and should be required.