Position Summary
As a member of the Care Team, the Behavioral Health Consultant (BHC) will provide support and mental health
services to the NHC patient population. BHC will provide community resources and coordinate referrals as
indicated.
Principal Duties and Responsibilities
1. Provide on-demand in-person integrated care consults to a diverse patient population in a fast-paced health
center setting in collaboration with medical care team. Population can include pediatrics, family practice, geriatrics
and/or prenatal patients. Consults provided from a biopsychosocial-spiritual framework. Services include
screenings, support, brief interventions, and referrals as deemed appropriate.
2. Provide traditional counseling services and support to patients and family members.
3. Provide psychoeducational information as appropriate for patients and/or family members or accompanying
caregivers
4. Contribute to the growth of the behavioral health department at NHC
5. Develop and maintain familiarity with related psychopharmacology
6. Collaborate alongside behavioral health team to ensure holistic health care and support of medical team
7. Provide training to staff as needed
8. Remain current and knowledgeable about local and regional resources for mental health and substance abuse
treatment, developing collaborative relationships where possible
9. Participate in outreach educational activities in the community as needed
10. Maintain a regular schedule and caseload at assigned clinic in collaboration with treatment team
11. Participate in quality improvement projects as assigned
12. Participate in all meetings and trainings as assigned
Compliance and Documentation
1. Thoroughly, accurately, and promptly document all services rendered in the electronic medical record for
every patient.
2. Be knowledgeable of and in compliance with CLIA, OSHA, HIPAA, and HRSA regulations for safety,
infection control, equipment operation, confidentiality, and other applicable areas (e.g., patient
identification and standard precautions).
3. Participate in proficiency testing as required by NHC or departmental policy to ensure that proper standards of
care are being maintained.
Required Skills or Abilities*
1. Able to work as a member of a multidisciplinary care team.
2. Good interpersonal skills are a necessity, including an ability to work well with the variety of ages, cultures, and
temperaments represented among NHC staff and patients, treating others with kindness and professionalism in
all they do.
3. Commitment to demonstrating personal integrity through punctuality, honesty, an ability to follow instructions,
proper attention to detail in all work matters, and a willingness to learn from others.
4. An ability to work independently, take initiative, and set priorities in accordance with the clinic's needs and
mission.
5. Flexibility to adapt to changing or stressful conditions, including unanticipated changes to working schedules or
locations.
6. Ability to read, write, speak, and comprehend English fluently with adequate written and verbal communication
skills for communicating coherently and professionally with patients and co-workers.
7. Conscientious of departmental and organizational policies and procedures, and able to embrace and personify
the mission of NHC.
8. Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community
members.
9. Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.
10. Ability to read, write, speak, and comprehend English fluently.
11. Ability to use a computer in a Windows environment and proficient in MS Word, Outlook, Excel, Internet tools with
keyboarding skills of 45 wpm.
Required Knowledge, Experience, or Licensure/Registration
1. Master’s Degree or PhD/PsyD in related Behavioral Health Field.
2. Current North Carolina LCSW, LMFT, or LCMHC License or Licensed Psychologist in good standing.
3. Current CPR Certification.
4. HIPPA Compliance.
5. Ability to work onsite Mondays through Fridays from 8am to 5pm; to work remotely with secure Internet
connection.
6. Bilingual ability preferred.
7. Experience in integrated care setting preferred.
8. Good physical stamina and an ability to stand most of the day.
9. Vaccines as required.
*To comply with the Americans with Disabilities Act of 1990 (ADA), which prohibits discrimination against qualified individuals on the basis of disability, it is necessary to specify the physical, mental, and environmental conditions of the essential duties of the job.
This is a full-time exempt position.
NeighborHealth Center is an Equal Opportunity Employer, including disability/veterans. NHC is dedicated to
building a culturally diverse staff committed to serving a diverse patient population.