Assistant Manager, PtP Specialist & Process Improvement

Employment Type: Permanent
Contract Duration: 

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

Join our Corporate Services division as we embark on a continuous improvement and digital transformation journey. The ambition of Corporate Services is to be the trusted proactive partner providing data-driven corporate services for the business, while upholding the highest fiduciary standards.

The Corporate Services division encompass the following departments: Corporate Finance, Treasury and Tax, FP&A, Regional Finance across 5 regional offices, Internal audit, Corporate Risk and Compliance, Corporate Administration and Procurement (CAP).

Reporting to Global Process Owner (GPO) PTP & Vendor Sourcing, the Assistant Manager, PtP Specialist & Process Improvement, plays a key role in supporting IATA’s global Procure‑to‑Pay operations and its continuous improvement activities.

What your day would be like

SAP PtP operations and ERP transformation:

• Provide global Level 1 SAP PtP support and manage daily JIRA tickets.
  
• Handle vendor master data updates, deactivations, and PtP document processing (PRs, POs, contracts, GRs).
  
• Run and analyze SAP reports and support users with data extraction.
  

• Support the ERP transformation project (Bora) as a key PtP representative, including best‑practice input, back-up to the PtP GPO role and on‑site support in Geneva when needed.

Continuous P2P process Improvement

• Support process simplification, operational efficiency, and digital enablement by advancing automation, building RPA (Robotic process automation) skills and driving productivity improvements through automation use cases.
  
• Act as the central point of contact, work with the PtP GPO in identifying, collecting, filtering, enhancing continuous improvements ideas and play a central support role for their implementation.
• Support testing, documentation, and rollout of PtP enhancements and global initiatives (e.g., Vendor Deactivation, Master Data Management - MDM).

Training & global alignment

• Develop and deliver PtP training for new specialists and SAP users.
• Maintain global PtP standards and update documentation, guidelines, and community content.

PtP Super User Support and Communication

• Assist with SAP document creation, contract support, and Legal Contract Portal guidance.
  
• Manage PtP and CAP related intranet and SharePoint content.
• Work with Corporate Communications, develop PtP and process improvement related materials.

We would love to hear from you if

• 5+ years of relevant international experience, including 3+ years in Procure to Pay with SAP or Oracle.
  
• A university degree in Business Administration, Procurement or equivalent
  
• Strong stakeholder management, communication and customer service skills
  
• Proven end-to-end process mapping expertise
  
• Fluent in English; French an advantage.
  
• Proficiency in Microsoft Officeand SharePoint
  
• Strong process improvement mindset, teamwork skills and ability to prioritize effectively

Travel Required: N